Experience

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  Dime Bank

  • United States
  • Banking
  • 100 - 200 Employee

  • Vice President, Retail Sales Manager

    • Apr 2022 - Present

  • Assistant Vice President, Branch Manager at Dime Bank

    • Aug 2017 - Apr 2022

    Responsible for the efficient operation and growth of the branch, including ensuring all staff provide consistent, high quality customer service, including cross-selling products and services and managing referrals to meet or exceed the Branch’s defined objectives. Ensures compliance in strict accordance with federal, state, and bank regulations and policies. Makes referrals for residential and consumer loans, identifies ways to involve partners from across the bank’s departments to meet customer needs, and participates in business calls and community activities to develop new business relationships and to retain/expand existing relationships.

• 

  KeyBank

  • A.V.P., Branch Manager

    • Mar 2017 - Aug 2017

    Focus of this role was to build, coach, develop, lead and motivate a team that can analyze clients' needs and recommend financial solutions that create lasting client relationships. Accountable for driving new client acquisition and retention, growing market share and balance sheet growth, growing non-interest income, growing joint partnership revenue, and fostering client and employee satisfaction to exceed branch sales and service goals.

• 

  Patriot Bank, N.A.

  • Vice President, Branch and Area Manager

    • Mar 2005 - Aug 2016

    Area Manager of Stamford,Greenwich,Darien, CT and Bedford and Scarsdale, NY offices. Position demanded responsibility for the administration of sales, service, operations,personnel, audit and security activities of area offices to meet the banks objectives.

• 

  Bank of America

  • Assistant Vice President, Banking Center Manager

    • Apr 2004 - Mar 2005

    Responsibilities include maximizing sales and revenue growth, strengthening customer experience, and continuous improvement to build organization.

• 

  Fleet Boston Fiancial

  • Assistant Vice President, Branch Manager

    • Sep 2001 - Apr 2004

    Responsibilities included the development and implementation of strategies to improve the service, sales,and relationship management skills of branch staff.

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  Fleet Boston Financial

  • Assistant Vice President, District Operations Manager

    • Apr 2001 - Sep 2001

    Responsibilities include maximizing sales and revenue growth. As District Operations Manager, responsible for customer and employee experience as well as operational and audit soundness of 20 branches within Fairfield County. Fleet Boston Financial was acquired by Bank of America in April, 2004.

• 

  Summit Bank

  • Vice President, Performance Support Manager Connecticut

    • Jun 2000 - Apr 2001

    As Branch Manager, responsibilities included maximizing productivity and sales using the Summit Selling System. As Performance Support Manager of all Connecticut Branches, I was responsible for partnering with Retail Branch Management and reinforcing the skills, behaviors, and disciplines that supported and were consistent with the strategies of the retail line of business. Summit Bank was acquired by Fleet Boston Financial in April, 2001.

  • Assistant Vice President, Branch Manager

    • Apr 1999 - Jun 2000

• 

  NSS Bank

  • Assistant Vice President, Branch Manager

    • Oct 1987 - Apr 1999

    Beginning of banking career, taking every opportunity to grow and learn within the industry from Teller to Assistant Vice President & Branch Manager. Norwalk Savings Society was acquired by Summit Bank in April of 1999.