Experience

• 

  Brands Fashion GmbH

  • Charlotte, North Carolina, United States

  • Production Specialist

    • Mar 2021 - Present
    • Charlotte, North Carolina, United States

• 

  Food Lion

  • Charlotte Metro

  • Customer Service Manager

    • May 2019 - Mar 2021
    • Charlotte Metro

    -Maintained the store’s customer service experience through training and coaching.-Hired, on-boarded, and assisted new associates for diverse departments.-Mitigated loss by balancing POS systems and store safe.-Scheduled and maintained a team of 50+ people, including full-time and minor associates.-Worked with third party vendors such as the NC Education lottery, Western Union and Coinstar.

• 

  Brands Fashion US Inc

  • Charlotte, North Carolina Area

  • Business Development Manager

    • Jun 2017 - Mar 2018
    • Charlotte, North Carolina Area

• 

  Trey Webb State Farm

  • Columbia, South Carolina

  • Customer Service Representative

    • Feb 2016 - Jun 2017
    • Columbia, South Carolina

• 

  Republic Finance

  • Assistant Branch Manager

    • Dec 2014 - Jan 2016

• 

  Aeropostale

  • Rock Hill Galleria

  • Sales Lead

    • Jul 2013 - Dec 2014
    • Rock Hill Galleria

    As a Sales Lead at Aéropostale, I work as a key-holding member of management. My job includes sales generation through motivating the sales team to customer service experience, daily operational functions of the store to include opening/closing procedures, maintenance of the store, and basic merchandising.

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  Winthrop University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Office Host

    • Aug 2010 - May 2014

    Managed desk operations and provided security by monitoring building entrances/exits.

  • Student Office Assistant - Dean of Students

    • Sep 2011 - May 2013

    I work as an assistant to the Administrative Specialist, the Director of Multicultural Life and Off-Campus Student Affairs, the Assistant Dean of Students, and the Dean of Students. As a whole, I work for the department of Student Affairs, meaning that I team with other Student Assistants as well as Administrative Assistance, Student Coordinators, Directors, and the Vice President of Student Affairs.

• 

  JCPenney

  • Rock Hill, SC

  • Sales Associate

    • Apr 2012 - Jul 2013
    • Rock Hill, SC

    Provided excellent customer service through knowledge of merchandise, credit opportunities provided to customers through a third party creditor, and the JCP.com online service.

• 

  Darlington County Library System

  • Substitute Desk Clerk

    • Jun 2009 - Aug 2009

    I worked at as a Substitute Desk Clerk at the Society Hill branch. My responsibilities included managing the library in the absence of the Branch Manager, assisting Patrons, and organizing/maintaining the library.

• 

  United States Department of Agriculture,

  • Biological Science Aid

    • Jun 2008 - Aug 2008

    Received training in working with Personally Identifiable Information (PII). Gained experience in working with and maintaining agricultural equipment, data entry, and data collection.