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Andrés Ponce is a seasoned hospitality professional with a proven track record of driving success in front office management and customer service. With over 15 years of experience in the industry, he has held various leadership positions, including Front Office Management Team at Westgate Resorts and Manager on Duty at Hilton Garden Inn. Ponce's expertise spans hotels, restaurants, banquets, and customer service, making him a valuable asset to any organization. As a seasoned sales professional, Ponce has also demonstrated his ability to drive business growth and revenue at Charter Communications. His experience in sales tools analysis and customer service repair leadership has equipped him with the skills to effectively manage teams and drive results. Ponce holds a strong educational foundation, with a solid grasp of languages, including Spanish. His certifications and training in hospitality management and customer service have further enhanced his expertise, making him a sought-after professional in the industry.

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Industry Focus. “Hospitality”

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