Experience

• 

  Oceania Football Confederation

  • Online Learning Designer

    • Jun 2021 - Present

• 

  AndiBee

  • Freelance Web Developer

    • Sep 2013 - Present

    • Designing and developing websites, logos and marketing materials.• Web application development (PHP framework, Wordpress).• Managing company’s social media accounts.• Video Ad Production

• 

  Heart Foundation NZ

  • Digital EDM and Content Specialist

    • Jan 2021 - Jun 2021

• 

  Rinnai America Corporation

  • Auckland, New Zealand

  • Instructional Design and Web Administrator

    • Jun 2014 - Jan 2021
    • Auckland, New Zealand

    • Support of Rinnai's digital channel via liaison with Rinnai's Marketing team.• Support of Training Manager with preparation of course materials.• Production of high quality digital material in a timely and cost effective manner.• eLearning design to develop technical instructional material• Management of the Company website, Intranet and Learning Management System

• 

  Priemio

  • Auckland, New Zealand

  • Web Developer / Digital Media Specialist (Part Time / Contract role)

    • Mar 2014 - Dec 2015
    • Auckland, New Zealand

    • Designing and developing websites, logos and marketing materials.• Web application development (PHP framework).• Managing company’s social media accounts.• Video Ad Production• Managing the content of the website

• 

  IAG New Zealand

  • Australia
  • Insurance
  • 700 & Above Employee

  • eBusiness Agent

    • Apr 2011 - Jun 2014

    • Dealing with all online communications with customers through the new State website • Answering customer emails and evolving the use of online chat formats • Managing the website FAQs to improve the quality of the answers they provide • Managing the RightNow system which enables web based communications and queues incoming messages • Developing performance reporting through the RightNow system • Participation in State online campaigns

  • Personal Insurance Consultant

    • Nov 2007 - Apr 2011

    • Providing a comprehensive insurance service to customers to their complete satisfaction. • Identifying opportunity to initiate needs based, value adding conversations and offering solutions that meet customer needs (up selling and cross selling). • Achieving revenue growth and retention targets whilst maintaining compliance with company processes and policies. • Having an understanding of the business needs, vision and values.

• 

  eLocal Ltd

  • Auckland, New Zealand

  • Contract Web Designer / Front-end Web Developer

    • Nov 2013 - Feb 2014
    • Auckland, New Zealand

    Designing and front-end coding of web pages.

• 

  McDonald's Corporation

  • Grey Lyn, Auckland

  • Shift Manager

    • 2005 - Nov 2007
    • Grey Lyn, Auckland