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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Tier3 Technical Support Engineer
      • Feb 2014 - Present

      -Customer Bug investigation.-Analyze logs and relevant data to troubleshoot and replicate customer issues. -3rd Tier support activities. -Providing solutions or workaround.

    • QA Engineer
      • Feb 2010 - Feb 2014

    • Quality Assurance (QA) Person, CRM & WSS Admin
      • Feb 2001 - Feb 2010
      • Israel

    • Data Processing Department
      • 1999 - 2000

      Data Processing Department

Education

  • 2004 - 2005
    Ness Technologies
    QA
  • 1997 - 2000
    The National School For Practical Engineers in Technion
    Industrial Engineering and Management
  • 1992 - 1995
    Crimean Academy of Nature Protection and Resort Development
    Economics

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Industry Focus. “Software Development”

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