Experience

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  Vartana

  • San Francisco, CA

  • Operations Manager

    • Nov 2021 - Sep 2023
    • San Francisco, CA

    Performing risk assessments on potential commercial borrowers based on commercial credit bureau information, internal borrowing history, and other firmographic and risk factors. Evaluating compliance requirements (including OFAC and KYC screening)Efficiently and accurately employing a proprietary credit policy to assign borrower ratings, credit limits, and specific loan features. Clearly articulating when and why additional details or financial documents are required. Evaluating borrower documents to ensure accuracy and completeness. Spreading customer financial information and analyzing standard financial ratios. Supporting colleagues and leaders in large, complex transactions. Recording loan application decisions and the specific basis for decision. Performing all duties with a focus on client relationships and superior customer service.

• 

  ProCheck

  • Lead Generation Specialist (Enterprise)

    • Aug 2021 - Nov 2021

• 

  Crossover for Work

  • Freelance Consultant

    • Jul 2020 - Mar 2021

• 

  Telenor Global Services

  • Norway
  • Telecommunications
  • 200 - 300 Employee

  • Credit Control & Collections Executive

    • Mar 2017 - Jun 2020

    Responsible for managing and collecting the outstanding accounts receivables from clients and customers globally.Resolve customer billing problems pertaining to payments and reducing the amount of accounts receivable.Conduct Credit checks and ensure that customers do not breach the credit limit. (External/Internal)Close coordination with billing, invoicing, disputes and legal teams for the resolution of any discrepancy with customers.Ensure high-quality invoicing and collection procedures that comply with the accounting laws and recording procedures.Reconciling the accounts receivable ledger to ensure that all payments are accounted for and accurately posted.Provide updated statements of accounts to Partners and Customers as per the agreed SLA's/timeframes according to established company policies and procedures.Perform reconciliation to resolve all discrepancies in closing the overdue outstanding amounts as per ARAgeing report.Provide higher management with weekly, monthly and quarterly reports on collection activities and progress.Set up and updated customer accounts and CRM with interactions, payments and personal information.Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.Minimized accounts receivable collections and reconciled customer billings and statements.Conducted presentations to upper management and executive teams for effective and speedy collection recommendations.Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.

  • Finance Support Executive

    • Dec 2012 - Feb 2017

    Responsible for handling the global traffic voice & SMS invoices in Subex Concilia & Compello as per SOPs provided by Telenor Global Services.Reconciliation of invoices received from suppliers with the global traffic measured by TGS.Coordination with the suppliers from all over the world regarding voice & SMS traffic.Generating the weekly Telenor Wholesale Voice and Telenor Global Voice traffic reports.Have remained a backup for Number planning & implementation; implementing numbering plan changes and generating work orders.Increased customer satisfaction by resolving disputes related to invoices billing issues.

• 

  Mobilink Microfinance Bank Ltd

  • Islāmābād, Pakistan

  • Risk Management Officer

    • Oct 2012 - Dec 2012
    • Islāmābād, Pakistan

• 

  Ufone

  • Islāmābād, Pakistan

  • Project Management Intern

    • Sep 2012 - Oct 2012
    • Islāmābād, Pakistan

• 

  Jazz

  • Islāmābād, Pakistan

  • Summer Finance Intern

    • Jun 2012 - Aug 2012
    • Islāmābād, Pakistan

• 

  Askari Bank

  • Islāmābād, Pakistan

  • Internship Trainee

    • Jun 2009 - Aug 2009
    • Islāmābād, Pakistan