Experience

• 

  Holiday Inn Sydney Potts Point

  • Australia

  • Food and Beverage Manager

    • Oct 2023 - Present
    • Australia

• 

  InterContinental Sydney Double Bay

  • Australia

  • Food And Beverage Supervisor

    • Jul 2023 - Oct 2023
    • Australia

• 

  Galli Galli

  • Venue Manager

    • Jul 2020 - May 2023

    Managing staff: Recruiting, training, and supervising staff to ensure they provide excellent customer service and adhere to all workplace health and safety requirements.Sales and marketing: Developing and implementing marketing strategies to attract and retain customers, such as social media campaigns, promotions, and special events.Event management: Coordinating events, including liaising with clients, booking suppliers, and ensuring the venue is set up and run smoothly.Inventory management: Ensuring that the venue is adequately stocked with supplies, such as food, beverages, and equipment.Health and safety compliance: Ensuring compliance with relevant health and safety laws and regulations, and conducting regular risk assessments to identify potential hazards.Quality control: Maintaining high standards of quality and service, and monitoring customer feedback to identify areas for improvement.Managing relationships: Building positive relationships with customers, suppliers, and other stakeholders, and resolving any issues or complaints that arise.Reporting: Preparing regular reports on sales, expenses, and other key performance indicators to provide insight into the venue's performance.Administrative duties: Undertaking administrative tasks such as rostering, and ordering supplies.

  • Venue Manager

    • Jul 2020 - May 2023

• 

  Langham sydney

  • Australia

  • Food Service Attendant

    • Oct 2020 - Apr 2022
    • Australia

    Greeting guests and escorting them to their table in a professional and courteous manner.Assisting guests with menu selection, answering any questions they may have, and making recommendations based on their preferences.Providing a high level of service, such as pouring wine, using specialized cutlery, and serving food in a visually appealing manner.Being knowledgeable about the hotel's products and services, including food and beverage offerings, spa services, and special events.Handling reservations, seating arrangements, and special requests from guests.Setting up tables and ensuring that all dining areas are clean and organized.Operating specialized equipment, such as coffee machines, cocktail shakers, and wine decanters.Maintaining stock levels of supplies and equipment, such as cutlery, glassware, and table linens.Handling payments and operating the cash register or point of sale system.Following all food safety and hygiene procedures, including proper handling and storage of food and beverages.Collaborating with other hotel departments, such as housekeeping and front desk, to ensure a seamless guest experience.Handling any guest complaints or issues promptly and professionally.Attending training sessions and staff meetings as required, and continually improving product knowledge and service skills.

• 

  InterContinental Sydney

  • Sydney, Australia

  • Club Waiter

    • Oct 2019 - Nov 2020
    • Sydney, Australia

    Greeting guests and escorting them to their table in a professional and courteous manner.Assisting guests with menu selection, answering any questions they may have, and making recommendations based on their preferences.Providing a high level of service, such as pouring wine, using specialized cutlery, and serving food in a visually appealing manner.Being knowledgeable about the hotel's products and services, including food and beverage offerings, spa services, and special events.Handling reservations, seating arrangements, and special requests from guests.Setting up tables and ensuring that all dining areas are clean and organized.Operating specialized equipment, such as coffee machines, cocktail shakers, and wine decanters.Maintaining stock levels of supplies and equipment, such as cutlery, glassware, and table linens.Handling payments and operating the cash register or point of sale system.Following all food safety and hygiene procedures, including proper handling and storage of food and beverages.Collaborating with other hotel departments, such as housekeeping and front desk, to ensure a seamless guest experience.Handling any guest complaints or issues promptly and professionally.Attending training sessions and staff meetings as required, and continually improving product knowledge and service skills.

• 

  Arena Hotel

  • Sydney, Australia

  • Front Desk Receptionist

    • Apr 2019 - Jun 2019
    • Sydney, Australia

• 

  The Muglan

  • Sydney, Australia

  • Food And Beverage Attendant

    • Feb 2019 - Apr 2019
    • Sydney, Australia

• 

  William Blue Dining

  • Sydney, Australia

  • Food And Beverage Attendant

    • Feb 2019 - Mar 2019
    • Sydney, Australia

• 

  Cheerful Holidays Pvt. Ltd

  • Nepal

  • Front Office Assistant

    • Mar 2018 - Dec 2018
    • Nepal

• 

  Radisson

  • Kathmandu, Nepal

  • Front Desk Receptionist

    • Sep 2017 - Dec 2017
    • Kathmandu, Nepal

• 

  Resort World Genting

  • Pahang, Malaysia

  • Trainee

    • Mar 2017 - Aug 2017
    • Pahang, Malaysia

• 

  Highland Beans

  • Kathmandu, Nepal

  • Barista

    • Aug 2016 - Feb 2017
    • Kathmandu, Nepal

• 

  B.K's Palace

  • Nepal

  • Cook

    • Dec 2010 - Dec 2011
    • Nepal