Experience

• 

  Greenhous Group Limited

  • High Ercall, England, United Kingdom

  • Human Resources Administrator

    • Jan 2022 - Present
    • High Ercall, England, United Kingdom

• 

  Rainbow Care Solutions Ltd

  • Redditch

  • Care Assistant

    • Sep 2019 - Jan 2022
    • Redditch

    • Managing care timetable • Working under pressure, being flexible and fast adapting to changes • Building trust and providing companionship for vulnerable people • Supporting people with physical activities, personal care and dietary needs

• 

  OneSpaWorld

  • Miami/Fort Lauderdale Area

  • Spa Manager

    • Oct 2018 - Jun 2019
    • Miami/Fort Lauderdale Area

    • Full end to end responsibility for the entire spa facility• Recruiting, training and managing the team • Implement promotions and events • Motivate the staff to exceed targets set • Produce performance and sales reports • Maintain customer satisfaction• Managing stock and equipment • Meet demanding audits and hygiene standards

• 

  OneSpaWorld

  • Miami/Fort Lauderdale Area

  • Spa Therapist

    • Oct 2014 - Jul 2018
    • Miami/Fort Lauderdale Area

    • Evaluate client needs and recommend appropriate treatment based on 1:1 consultation• Achieving sales target set by management• Participate in daily meetings and have ongoing training to deliver best customer experience and increase retail and service sales• Learning and developing to step up to the Spa Manager position:

• 

  Vodafone Business

  • Bucharest, Romania

  • Sales Representative

    • Sep 2012 - Apr 2014
    • Bucharest, Romania

    • Advise existing customers of upgrades, new bundles etc, exceeding targets set• Achieve high levels of client retention against stretching competition • Be pro-active in promoting new packages and up-selling for new customers• Ongoing training regarding sales/ marketing strategies