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Ana Maria Garces is a seasoned sales and management professional with extensive experience in sales operations, team leadership, and customer service. She has worked with various companies, including 34 Strong, Inc., Results Transformation Center, Workforce Equanimity, Verizon Wireless, Adecco Group, and DeltaTRAK, where she has developed and implemented sales strategies, managed teams, and provided exceptional customer experiences.

Experience

  • 34 Strong, Inc.
    • Elk Grove, California, United States
    • Project Coordinator
      • Jan 2021 - Present
      • Elk Grove, California, United States

      At 34 Strong, our mission is to solve employee disengagement in the government. We believe that every government employee deserves a great workplace and a great manager, so our employee development services are designed to transform government agencies into worldwide best workplaces featuring th...

    • CARE Coach (Program Coordinator)
      • Aug 2015 - Mar 2020
      • West Sacramento, CA

      Responsible for member training and communications on two simultaneous client intake programs.Phone and email communication for regular customer service and maximize sales opportunities.Updated filing system using LEAN principles to streamline paperwork processes.Follow up with potential members ...

  • Workforce Equanimity
    • Sacramento, California Area
    • Project Manager
      • Feb 2014 - Aug 2018
      • Sacramento, California Area

      Workforce Equanimity empowers companies to meet their business goals by designing, implementing, and growing Intentional Learning Organizations™. Our process connects learning activities with measurable results so companies can see growth in business as a product of growth in people.With a plan i...

    • Bilingual Sales Consultant
      • Jul 2010 - Jan 2014
      • Folsom, CA

      • Manage high volume of in-bound and out-bound calls. • Frequent self-instruction of policy changes that affect the sales consultation process.• Create and share unique ways to position products to Spanish speaking customers and share those techniques with my channel• Assist marketing consultant...

  • Adecco Group
    • Folsom, CA
    • Telesales Team Lead for Verizon Wireless
      • Apr 2009 - Jul 2010
      • Folsom, CA

      • Provide technical and supervisory support to team of 20 Adecco telesales reps• Track and review performance data with temporary employees to increase performance and ensure efficiency• Established long term coaching and follow-up strategy to ensure high team performance with constructive behavi...

  • DeltaTRAK
    • Pleasanton, CA
    • International Sales Territory Manager
      • Feb 2006 - Dec 2008
      • Pleasanton, CA

      • Leverage business relationships generated by networking through client leads and trade show contacts to foster positive and growing sales relationships• Communicate with international distributors and customers for the purpose of generating sales orders. • Provide international distributors and...

    • Sales Administrator
      • Feb 2005 - Feb 2006
      • Emeryville, CA

      • Manage Vendor Management program for produce whole sales and distributors and ensuring that they have a food safety program in place and they meet the GMP/GAP and HACCP requirements for the program. • Assist in sales and marketing aspects• Manage administrative work for the department• Generate...

  • DeltaTRAK
    • Pleasanton, CA
    • Sales Coordinator
      • Apr 2004 - Feb 2005
      • Pleasanton, CA

      • Assist customers with incoming calls, faxes and e-mails when sales representatives are unavailable• Maintain file/filing system vendor and general office files• Maintain Sales Demonstration Inventory and send out sales samples to potential customers • Maintain the entry of notes, activities, an...

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Industry Focus. “Sales and Marketing”

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