Experience

• 

  Salem State University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Associate Director of Major and Planned Giving at Salem State University

    • Jul 2020 - Present

  • Associate Director, Advancement Services

    • Jan 2018 - Jul 2020

    Systems and database administrator who oversees the operational functions in Institutional Advancement, which include: data management and integrity; technology integration; security and user roles; reporting; technology procurement; and, list development and management. Designs and documents procedures for incident management for IA systems in role as Tier 3 SOP (Standard Operating Procedure) Support.Responsible for generating statistical reports utilizing Tableau and other reporting software for the monitoring, enhancement, expansion, and assessment of fundraising programs and events. Utilizing data analysis, consults with Advancement team to develop proactive and reactive action plans.Proactively analyze data and exercise independent judgment to determine how best to utilize the alumni/development database to provide accurate information for the formation and execution of University Advancement strategies. Provide suggestions for alternative reporting and/or processing techniques to improve and enhance discovery, assessment, evaluation and research. Recommend and produce analyses of trends in pledge and gift data. Collaborates with prospect research administrators to facilitate analysis of data for the identification of prospects and the on-going flow of prospects into the prospect pipeline.

  • Advancement Services

    • Aug 2005 - Jul 2020

    Associate Director, Advancement ServicesSalem State University, Institutional AdvancementFundraising Operations and Database ManagementSystems and database administrator who oversees the operational functions in Institutional Advancement, which include: data management and integrity; technology integration; security and user roles; reporting; technology procurement; and, list development and management. Designs and documents procedures for incident management for IA systems in role as Tier 3 SOP (Standard Operating Procedure) Support. Develops strategies and implements programs to identify philanthropic support opportunities that match the goals of the university with the philanthropic interests of donors and to provide technical development research expertise to university-wide stakeholders, as it relates to data analytics. Serves as key technical resource for the integrations between IA systems and other SSU services such as single-sign-on. Coordinates staff training on all aspects of constituent database functions. Responsible for generating statistical reports for the monitoring, enhancement, expansion, and assessment of fundraising programs and events. Utilizing data analysis, consults with Advancement team to develop proactive and reactive action plans.

  • Systems and Reporting Analyst

    • Aug 2005 - May 2011

    Salem State University, Institutional AdvancementReporting and Database ManagementDocument and train all staff on all database procedures and other software processesResponsible for managing the social media sites and content Manage flow of IT projects with in Institutional Advancement and ITS departmentManage content, test and review interactive web pages using multiple web content management softwareDevelop automated data integration for data transfer with other university software and outside vendorsCoordinate the dissemination of reports and data to all IA staff and other constituenciesResponsible for all database upgrades, administration and backups

• 

  Bentley University

  • Waltham, MA

  • Manager of IS and Operations

    • Jan 2001 - Jul 2005
    • Waltham, MA

    McCallum Graduate School of Business, Graduate AdmissionsAdmissions Operations and Database ManagerDesigned proposals and specs for IT projects and reporting needsManage four Full time Records Specialists Created new prospects lead tracking process to maximize marketing dollars, streamline data e...