Bio
Experience
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Volunteer Leader
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Member
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2011 - Present
Member of the Evergreen Chapter
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United States
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Non-profit Organizations
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1 - 100 Employee
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General Manager
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Nov 2015 - Sep 2021
I oversee daily club operations and all facets of organizational leadership including daily workflows, lease renewals, insurance management, and capital improvement projects. To improve process efficiencies, I have spearheaded the integration of improved software systems and kitchen display systems. I work closely with clubs and committees ensuring member service is on the forefront of all planned activities. Regarding team leadership, I have expanded budgets to improve training and career development opportunities as well as diligently mange performance ensuring consistent team improvement. I also develop strategic marketing plans and implement initiatives to improve member and staff communications. I have worked, throughout my tenure, to build a culture of service excellence resulting in YoY financial and operational success.
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Assistant General Manager/Catering and Special Events Manager
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Jun 2000 - Nov 2015
Through a track record of success leading F&B operations and club management, I was promoted to Assistant General Manager where I supervised a team of 60 in performing daily operational activities and delivering outstanding member service. I held oversight for leading large-scale activities including managing all F&B services during Opening Day of Boating Season. I planned and executed over 40 weekly events as well as an average of 25 weddings annually which drive in over $1M in banquet revenue. I led the creation of various member-focused events as well as managed capital improvements including a large-scale kitchen renovation.In 2000, I rejoined the club in a leadership role to assist the Catering Director and worked my way back to Catering Director following outstanding success. I held oversight for all small and large-scale private and club events, marketing program development, and vendor relations. I also developed standardized processes to improve workflow efficiencies regarding booking, planning, and billing events. I also led the transition form a catering book to an innovative, computerized book.
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Cascade Mozzarella
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Redmond, Washington, United States
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Owner/Cheesemaker
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Apr 1997 - Apr 2000
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Redmond, Washington, United States
I started a successful cheese-making business that specialized in crafting mozzarella cheese and selling wholesale to restaurants, gourmet grocery stores, and farmers’ markets. I ran all aspects of not only making cheese, but running the business including operations, payroll, permit and license acquisition, site selection, vendor relations, and inventory management. I turned a 20% profit within 2 years and in 2000, sold the business to a competitor.
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Seattle Yacht Club
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Seattle, Washington, United States
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Director Of Catering
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Jun 1992 - Jul 1995
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Seattle, Washington, United States
I began my long tenure at the Seattle Yacht Club as the Catering Director directing all aspects of revenue generation, operations, staff management, and event execution.
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Arcadia Restaurant
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New York, New York, United States
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General Manager
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Sep 1989 - Nov 1990
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New York, New York, United States
I oversaw daily operations including performance management, recruiting, hiring, terminating, and team training. In addition, I managed non-food inventory, reservation scheduling, and supplier negotiations. I also frequently engaged with high-profile clientele.
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The 21 Club
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New York, New York, United States
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Banquet Manager
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Aug 1986 - Sep 1989
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New York, New York, United States
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Education
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1983 - 1985New York University
Master's degree, French Civilization -
1979 - 1983Oberlin College
Bachelor's degree, French Language and Literature -
1982 - 1982New York Restaurant School
Certificate, Professional Level Training Course in Culinary Arts -
Great Neck North
Suggested Services
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References
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