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Bio

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Amy Shaftel is a seasoned event management professional with extensive experience in catering, event planning, customer service, management, and fundraising. She has held leadership roles at Seattle Yacht Club, Cascade Mozzarella, and Arcadia Restaurant, overseeing daily operations, managing teams, and executing large-scale events. Amy holds a Master's degree in French Civilization from New York University and a Bachelor's degree in French Language and Literature from Oberlin College.

Experience

    • Volunteer Leader

    • Member
      • 2011 - Present

      Member of the Evergreen Chapter

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • General Manager
      • Nov 2015 - Sep 2021

      I oversee daily club operations and all facets of organizational leadership including daily workflows, lease renewals, insurance management, and capital improvement projects. To improve process efficiencies, I have spearheaded the integration of improved software systems and kitchen display systems. I work closely with clubs and committees ensuring member service is on the forefront of all planned activities. Regarding team leadership, I have expanded budgets to improve training and career development opportunities as well as diligently mange performance ensuring consistent team improvement. I also develop strategic marketing plans and implement initiatives to improve member and staff communications. I have worked, throughout my tenure, to build a culture of service excellence resulting in YoY financial and operational success.

    • Assistant General Manager/Catering and Special Events Manager
      • Jun 2000 - Nov 2015

      Through a track record of success leading F&B operations and club management, I was promoted to Assistant General Manager where I supervised a team of 60 in performing daily operational activities and delivering outstanding member service. I held oversight for leading large-scale activities including managing all F&B services during Opening Day of Boating Season. I planned and executed over 40 weekly events as well as an average of 25 weddings annually which drive in over $1M in banquet revenue. I led the creation of various member-focused events as well as managed capital improvements including a large-scale kitchen renovation.In 2000, I rejoined the club in a leadership role to assist the Catering Director and worked my way back to Catering Director following outstanding success. I held oversight for all small and large-scale private and club events, marketing program development, and vendor relations. I also developed standardized processes to improve workflow efficiencies regarding booking, planning, and billing events. I also led the transition form a catering book to an innovative, computerized book.

  • Cascade Mozzarella
    • Redmond, Washington, United States
    • Owner/Cheesemaker
      • Apr 1997 - Apr 2000
      • Redmond, Washington, United States

      I started a successful cheese-making business that specialized in crafting mozzarella cheese and selling wholesale to restaurants, gourmet grocery stores, and farmers’ markets. I ran all aspects of not only making cheese, but running the business including operations, payroll, permit and license acquisition, site selection, vendor relations, and inventory management. I turned a 20% profit within 2 years and in 2000, sold the business to a competitor.

  • Seattle Yacht Club
    • Seattle, Washington, United States
    • Director Of Catering
      • Jun 1992 - Jul 1995
      • Seattle, Washington, United States

      I began my long tenure at the Seattle Yacht Club as the Catering Director directing all aspects of revenue generation, operations, staff management, and event execution.

  • Arcadia Restaurant
    • New York, New York, United States
    • General Manager
      • Sep 1989 - Nov 1990
      • New York, New York, United States

      I oversaw daily operations including performance management, recruiting, hiring, terminating, and team training. In addition, I managed non-food inventory, reservation scheduling, and supplier negotiations. I also frequently engaged with high-profile clientele.

  • The 21 Club
    • New York, New York, United States
    • Banquet Manager
      • Aug 1986 - Sep 1989
      • New York, New York, United States

Education

  • 1983 - 1985
    New York University
    Master's degree, French Civilization
  • 1979 - 1983
    Oberlin College
    Bachelor's degree, French Language and Literature
  • 1982 - 1982
    New York Restaurant School
    Certificate, Professional Level Training Course in Culinary Arts
  • Great Neck North

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Events Services”

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