Experience

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  Marble

  • Canada
  • Software Development
  • 100 - 200 Employee

  • Senior Data Delivery Team Lead

    • Jul 2022 - Present

    My role as a Senior Data Delivery Lead comes with the responsibilities of handling complex customer escalations related to their medical records requests and maintaining queues. I lead a team of 6 individuals and support them in anything they need as well as organize and implement weekly 1:1 & squad meetings.

  • Senior Data Delivery Specialist

    • Sep 2021 - Jul 2022

    As part of the Senior Data team, I am responsible for taking on complex tasks relating to healthcare providers, law offices and clients, maintaining queues to ensure timely processing of medical records requests and assisting and training colleagues as needed.

  • Records Processing Specialist

    • Jun 2020 - Sep 2021

    I communicate with healthcare providers and law offices to ensure an organized and timely release of medical documents and records to clients and lawyers. I work to help solve client issues and am a dedicated member of the Marble team.

• 

  CAMA Woodlands Long Term Care

  • Recreation Therapist

    • Sep 2019 - Mar 2020

    My role as a recreation therapist is to enrich the quality of life of residents. My goal is to build on interests and help maintain a resident's physical, emotional, social and intellectual health and well-being through enjoyable activities, and to help promote independence in all aspects of life. I strive to build relationships with residents and their families through activities of interest, conversation and one-on-one visiting. I use the Electronic Health Record (EHR) Software, PointClickCare, to effectively document important resident details.

  • Recreation Therapy Student

    • Jun 2019 - Sep 2019

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  The Wellington Nursing and Retirement Home, Hamilton

  • Hamilton, Ontario

  • Recreation Therapist

    • Sep 2019 - Mar 2020
    • Hamilton, Ontario

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  Connon Nurseries CBV Holdings

  • Waterdown, Ontario, Canada

  • Customer Service Representative

    • May 2015 - May 2019
    • Waterdown, Ontario, Canada

    As a cashier in customer service, my role is to greet, interact with and assist a variety of customers with their plant needs. I provide a friendly, smooth and positive experience for customers at the checkout counter. I collaborate with staff members to ensure the highest quality of customer service at the greenhouse.

• 

  Guelph Community Christian School

  • Guelph, Ontario, Canada

  • Substitute Teacher & After School Care Program Coordinator

    • Nov 2017 - Apr 2018
    • Guelph, Ontario, Canada