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Amy Monk is a versatile professional with experience in customer service, team leadership, and event management. She has worked in various roles, including customer service, team member, floor runner, and event planning. Amy holds a degree in Office Assistant from Durham Continuing Education.

Experience

    • Co-op Student
      • 2013 - Jul 2013
      • Whitby, ON

      Assisted with clerical duties including answering phones/greeting, data entry, and filing.

  • Dolphin Bingo
    • Scarbourough, ON
    • Floor Runner/Captain
      • 2004 - 2007
      • Scarbourough, ON

      Customer service - Attending to the customer's needs, inquiries and assistance to ensure satisfaction. Verification and payouts of winning games. Clean up.Team Member - Worked together as a team to ensure smooth and proficient service.Numeracy and Leadership - As captain, my duties were to balance worker's tills as well as calculate profits and prizes.

    • Caller
      • 2002 - 2004

    • Snack-bar Clerk
      • 2001 - 2004

    • Floor Runner
      • 1997 - 2004

Education

  • 2012 - 2013
    Durham Continuing Education
    Office Assistant

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