Bio
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Topline AI
Amy Monk is a versatile professional with experience in customer service, team leadership, and event management. She has worked in various roles, including customer service, team member, floor runner, and event planning. Amy holds a degree in Office Assistant from Durham Continuing Education.
Experience
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Heart and Stroke Foundation
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Whitby, ON
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Co-op Student
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2013 - Jul 2013
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Whitby, ON
Assisted with clerical duties including answering phones/greeting, data entry, and filing.
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Dolphin Bingo
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Scarbourough, ON
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Floor Runner/Captain
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2004 - 2007
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Scarbourough, ON
Customer service - Attending to the customer's needs, inquiries and assistance to ensure satisfaction. Verification and payouts of winning games. Clean up.Team Member - Worked together as a team to ensure smooth and proficient service.Numeracy and Leadership - As captain, my duties were to balance worker's tills as well as calculate profits and prizes.
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Caller
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2002 - 2004
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Snack-bar Clerk
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2001 - 2004
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Floor Runner
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1997 - 2004
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Education
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2012 - 2013Durham Continuing Education
Office Assistant
Suggested Services
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