Experience

• 

  ABUS (UK) Ltd

  • United Kingdom
  • Security and Investigations
  • 1 - 100 Employee

  • Customer Services Manager

    • Dec 2018 - Present

  • Sales Office Supervisor

    • Feb 2016 - Nov 2018

• 

  GLOSTER FURNITURE

  • Sales and Logistics Administrator - GAS Markets

    • Jan 2014 - Feb 2016

• 

  Invertec Ltd

  • European Business Coordinator

    • Apr 2012 - Jan 2014

    • Translation of German documents and correspondence, including electrical and mechanical engineering specifications, financial documents, contracts and general administrative documents,• Management of two German customer accounts,• Organising and facilitating the company’s participation in trade shows,• Managing the company’s promotional activities, including advertisements in major trade publications and working with marketing consultants to manage the company website, e-shot campaigns and the company’s marketing literature,• Conducting market research and compiling the company’s budget report for presentation to the Board of Directors,• Answering general customer enquiries regarding prices, delivery lead-times and availability of goods.

• 

  DTR VMS Ltd.

  • Chippenham

  • Sales and Business Development Assistant

    • Jan 2010 - Feb 2012
    • Chippenham

    • Supporting team members in translating German documents and correspondence,• Supporting Sales Managers in raising Sales Enquiry Forms and expediting replies from DTR Chinese, Korean and Turkish plants,• Supporting Cost Estimator in providing and chasing the necessary data required to complete costing for customer enquiries,• Controlling and recording all incoming orders and issuing them to the appropriate Programme Managers,• Maintaining and updating customer prices on the internal MRP system,• Supporting team members in arranging business travel and hotel bookings,• Tracking overdue invoices and assisting Accounts with overdue invoicing queries for UK and European customers,• Completing customer questionnaires and Long Term Supplier Declarations.