Experience

• 

  Busy Infotech Pvt. Ltd.

  • Bihar Jharkhand WB Odisha NE

  • Regional Sales Manager

    • Nov 2022 - Present
    • Bihar Jharkhand WB Odisha NE

• 

  OPPO

  • Patna, Bihar, India

  • Area Sales Manager

    • Dec 2017 - Nov 2022
    • Patna, Bihar, India

• 

  Samsung India Electronics Pvt Ltd.

  • New Delhi Area, India

  • Team Lead/Corporate Sales

    • Mar 2014 - Dec 2017
    • New Delhi Area, India

     Responsible for meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators. Reporting to the Area Manager with responsibility for Store Sales and Operations for the Samsung Store. Ensuring Compliance to High Standards of Communication and Customer Care, being a Premium Mobile Phone Store in the Heart of the City’s most exclusive Shopping Malls, this is a hub of eminent and High-end clientele.  Catering to the Team’s potential development and training opportunities, being a part of the technologically dynamic and constantly Changing Market. Periodically Communicating with Customer Support Centre functions - Buying, Retail, Finance & Distribution – to ensure effective control and operation of all areas. Reviewing and evaluating Daily KPI achievement and producing an end of week spreadsheet. Personally handling all Customer escalations and improvement opportunities regarding Sales and After Sale services.

• 

  GRIT Technologies

  • Bhubaneshwar Area, India

  • Corporate Sales

    • Dec 2011 - Jan 2014
    • Bhubaneshwar Area, India

     Worked on HTML,CSS,WordPress,VB.Net, SQL Server and Ms Access Part of CMS development team and web development team Responsibilities for handling of Corporate Sales and Operations On daily basis Lead generation, Customer query & resolution within turn around time.