Experience

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  Tokyo Freight Services Co W.L.L

  • Qatar
  • Transportation, Logistics, Supply Chain and Storage
  • 100 - 200 Employee

  • IT operations in Charge

    • Dec 2020 - Present

  • Senior Information Technology Administrator

    • Jul 2016 - Dec 2020

    Manage Tokyo Freight Wide Datacenter and Wide network infrastructure including Business office, Warehouses and all Branchesoffices remotely .Managing and customization Office 365 & Exchange online with Dir-Sync configuration and managing replication on Azure cloud with o365Installation, Configuration and Managing of Windows Servers with Hyper-V Manager and VM Virtual machines Configuring VLANs, VTP, Ether channels and configuring inter-vlan routing on Layer-3 & 2 switches (Cisco 3650,2960-X,2960-S).Installation and configuration of Firewalls (Sophos,Fortinet,Cisco) to provide security to the network.Configuration of Site-to-Site IPsec VPN connections with branch offices and head offices (Cyberoam, FortiGate, Cisco ASA).Installation and configuration of Voice Gateway on routers (ISR4321, Cisco 2921).Deployment and administration of of Cisco CUCM (CUCM Ver 11.5.1) on Cisco 6000M servers.Installation and configuration of Cisco IP Phones 7841,7821,7911, 7942 and 7975.Configuring and installation of Cisco Jabber service for the users working remotely/Work at homeDesigning and implementing wireless architectures (Cisco Aironet APs and Cisco 2500 series controller, Aruba AP303).Managing Vehicle tracking application for tracking all the trucks in the company.Managing and supporting the WMS servers and application (Infor) used in the company warehouse and its devices integration.Office 365 deployment and managing different Domains in Office 365 and implementing directory Synchronization for migration for the mobile messaging services.Installation and administration of Trend Worry-Server Business security.Maintain server, upgrade, and secure, system backups and disaster recovery preparation.Manage and monitor the CCTV Surveillance at in-house and warehouse using IP Cams.IT Software and license management and updates of various business software’s.Coordination with ISP for new connections, termination and other services for business.

  • IT Support Engineer

    • Aug 2012 - Jun 2016

    • Supporting a multi-site IT infrastructure of at least 200 employees.• Management and Support of Data Centre and Disaster Recovery Sites• Management and Support of Intranet and Extranet Sites.• Supports administration of servers and storages.• Investigating, diagnosing and resolve all network problems.• Perform troubleshooting analysis of servers, workstations, IP Phones and associated systems.• Assist to prepare license and maintain an inventory for same on regular basis.• Prepare and maintain comprehensive paperwork for implementation program.

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  Infoaegis

  • Calicut Area, India

  • Network Administrator

    • Oct 2011 - Jul 2012
    • Calicut Area, India

• 

  Convivo Technologies

  • Cochin Area, India

  • Network Consultant/Engineer

    • Aug 2009 - Sep 2011
    • Cochin Area, India

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  Alliance Technologies

  • Abu Dhabi

  • IT Support Engineer

    • Dec 2008 - Jul 2009
    • Abu Dhabi

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  Trimax IT Infrastructure & Servies Ltd

  • Bengaluru Area, India

  • Network Engineer

    • Dec 2006 - Sep 2008
    • Bengaluru Area, India

    Technical SupportInstalling and Configuring Cisco Routers and Cisco SwitchesInstalling and configuring Nortel Switches including VLANMonitoring Helpdesk (Adventnet Service Desk) for new tickets raised.Taking remote control of Desktops Via Dameware to troubleshoot themMonitoring routers, switches and firewall with Solarwinds, Kiwi syslog,Op manager,Taking regular backup of Cisco routers Cisco ASA ,Cisco Cs-mars and Cisco L3 SwitchesAct as escalation point for network and desktop related issues.Trouble shooting the MPLS and VPN related issuesConfiguring and troubleshooting Vlan related issuesInstallation and administration of McAfee EPO ServerExperienced in Configuring and Troubleshooting of McAfee Antivirus.Trouble shooting Network related issuesStructured cabling and crimpingDaily routine check of the Internet and MPLS linkMaintaining network diagrams with network devices and connectivitySending the Network and bandwidth utilization report to head office on daily basisLive monitoring the all network devices for any alarmsMaintaining the IP Schema by process wiseProvide first level support to phone Dialer complaints.Network management l ike configuring switches, port enabling, network printer Configuration.Installation and administration of McAfee EPO Server.Installation and administration of WSUS.Installation and configuration of ISA 2004 serverExperienced in Configuring Lotus Notes and MS Outlook