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Bio

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Credentials

  • MCSA 2008
    Microsoft
    Jan, 2014
    - Apr, 2026
  • MCTS 2008
    Microsoft
    Jan, 2014
    - Apr, 2026
  • MCTS: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft
    Jan, 2014
    - Apr, 2026
  • MCP 2003
    Microsoft
    Aug, 2007
    - Apr, 2026
  • MCSA 2003
    Microsoft
    Aug, 2007
    - Apr, 2026
  • MCSE 2003
    Microsoft
    Aug, 2007
    - Apr, 2026
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jun, 2007
    - Apr, 2026

Experience

    • Team Leader Information Technology
      • Feb 2005 - Present
      • Mohali

      • Management of IT functions and all Helpdesk activities and Service improvement efforts.• Day-to-Day operations of the IT Support Team that includes assigning tasks, prioritizing work and resource management.• Leading complete IT Infra team of Production support Network & Security.• IT Procurement from Solution design, finalization, POC & vendor selection perspective.• Deliver cost-effective IT service & target maximum systems availability. • Provision of pro-active IT solutions in support of Business Process Improvements.• Ensure the security of the information systems, communication lines & IT equipment.• Implementation and Managing Business Application, Infor ERP ln FP10.• End to End Implementation and management of Office 365 exchange, Teams, One Drive.• Implementation and management of Fortigate UTM, Fortinet EMS and endpoint security, Forti Manager. • Implementation and management of AWS cloud infra.• Procedures & Planning of all IT Backup & Business Continuity Planning.• Design, develop, implement and coordinate systems, policies and procedures.• Vendor relationship management across server & network infrastructure• All internal & external audits related to roles handled by team.• People management including recruitment, appraisals & work load management of IT resources.• Build a positive, collaborative working environment for the team.

Education

  • 2009 - 2011
    Symbiosis Centre for Management Studies- Pune
    Master of Business Administration - MBA, Management Information Systems, General
  • 2001 - 2004
    NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
    Master of Computers, Information Technology
  • 1997 - 2000
    Himachal Pradesh University
    Bachelor of Commerce (B.Com.), Cost Accounting, Financial Accounting, Management Accounting, Income Tax, Company Law, Statistics

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Industry Focus. “Industrial Machinery Manufacturing”

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