Experience

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  Advanced Technology Company

  • Kuwait

  • Executive Assistant To Chief Operations Officer

    • Mar 2022 - Present
    • Kuwait

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  KAMCO Investment Company

  • Kuwait

  • Senior Secretary to the Top Management

    • Nov 2016 - Mar 2022
    • Kuwait

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  Johnson Controls

  • kuwait, oman and bahrain

  • Office Admin Manager, General Management Bahrain, Kuwait & Oman

    • May 2014 - May 2015
    • kuwait, oman and bahrain

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  Jamal Abdul Nasser Project RDE OHL Boodai Joint Venture

  • Executive Secretary /Correspondence Administrator/HR Administrator

    • Nov 2011 - May 2014

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  NBK Capital

  • Executive Secretary

    • Jul 2011 - Oct 2011

    KuwaitMain Job Tasks and Responsibilities• Organizing internal and external meetings of the Director• Creating and maintain Director General office files• Fielding and dealing with phone calls• Drafting and sending out correspondence• General liaison with other branches in the middle east• Preparing business travel billing reports• Following up on various department matters• keep records of customer interactions and transactions• Transcription Purchasing Duties and Accomplishments Handles calls and promptly forwards them to appropriate personamong employees.• Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along with provideshospitality service arrangements as requested by staff.• Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery andreceipt of important information while at the time maintaining confidentiality.• Prepares and assembles media kits for marketing and public relations departments.• Responsible for making domestic and international travel arrangements for senior-level executives via the Internet.• Established and maintains electronic records management system for all incoming and outgoing correspondence.• Organize, sort and assign mail distribution for all the employees.• Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiriesHandle and r.• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy andefficiency to achieve organizational objectives. Composed and drafted all outgoing correspondence and reports formanagers. Prepared and drafted all outgoing correspondence in a timely manner.

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  Aston Martin Kuwait

  • Customer Relations Executive

    • Jan 2010 - Jan 2011

     deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle inquiries and complaints perform customer verifications process orders, forms, applications and requests direct requests and unresolved issues to the designated resource manage customers' accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints record details of actions taken manage administration communicate and coordinate with internal departments follow up on customer interactions

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  Aston Martin Kuwait, Premier International Group

  • Customer Relations Executive , Marketing Executive

    • Jan 2010 - Jan 2011

    Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.Standardized department filing system.Developed new customer relations through telephone contact.Successfully resolved many of customer’s issues.Improved communication efficiency as primary liaison between departments, clients and vendors.Systematically increased office organization by developing more efficient filing/documenting system and customerdatabase protocols.Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customerservice delivery and team-player attitude.

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  Gulf Paper

  • Executive Secretary

    • Jul 2009 - Dec 2009

    Scheduled and confirmed appointments for entire management team. Assisted in all areas of administrative work includingdata entry, receptionist duties, file organization, research and development. Provided support towards CEO and sales teamin managing operation work flow.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and generalerrands.

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  NBK Capital

  • Administrative Assistant

    • Jun 2008 - Dec 2008

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  Vertu

  • Kuwait

  • Administrative Assistant

    • May 2007 - Nov 2007
    • Kuwait

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  Al Milad Engineering & Construction

  • Office Manager

    • Jan 2005 - Jan 2007

    Seeds for Agricultural Progress, 2002 –2005