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Amer Hayat is a seasoned telecommunications professional with 20+ years of experience in Middle East and Indian Subcontinent. He has held various leadership positions, including Chief of Telecommunication Sector, Chief Market Regulation & Competition, and Director, Indirect Sales. Amer has expertise in Telecommunications, Mobile Devices, Vendor Management, and Team Management. He has worked with prominent companies such as CITRA Kuwait, Hayat Communications, Ooredoo_Kuwait, and Wataniya Telecom.

Experience

    • Kuwait
    • Government Administration
    • 1 - 100 Employee
    • Chief of Telecommunication Sector
      • Apr 2021 - Present

    • Chief Market Regulation & Competition
      • Mar 2016 - Mar 2021

    • GM Kuwait Operations & Group Chief Commercial Officer
      • Mar 2014 - Mar 2016
      • Kuwait

      Sales & Marketing : Develop & Manage company's Sales & Marketing strategy across Middle East and Indian Subcontinent.Business Development : Identify opportunities and new revenue streams across operating countries. Strategic Planning : Identify new revenue streams and form strategic partnerships with companies to diversify & expand the offer portfolio.Acquisitions : Responsible for identifying and acquiring companies to deliver overall long term goals.

    • Sr. Director, Direct Sales (Retail, Franchisee, Corporate Sales & VIP)
      • 2011 - Jan 2014

      Senior Director Direct Sales (Retail, Franchisee, Corporate Sales & VIP) Drive the Direct Sales strategy, operations and budget to achieve revenue and profitability targets Oversee the execution of go-to market strategies across channels Lead the channels and channel engagement to deliver the brand promise Deliver the right level customer experience in the channels to create market differentiation Drive channels to adopt consultative sales approach for better quality of acquisition Ensure total legal and regulatory compliance across channels Encourage team work and provide opportunities for employees to improve sustainable engagement

    • Kuwait
    • Telecommunications
    • 700 & Above Employee
    • Director, InDirect Sales
      • 2009 - 2010

      -Drive the Indirect Sales strategy, operations and budget to achieve revenue and profitability targets-Manage Dealers and partners Sales to achieve targeted quality and revenue share-Manage and develop nonexclusive sub dealers POS universe in Kuwait-Identify and develop alternate channels to increase sales-Design and implement adaptable commission structures to drive quality of acquisition and achieve targeted market share while minimizing cost of sales-Manage optimum pipe line stock level of Sim cards, recharge, and devices in the market to control operating price-Manage dealer and Sub Dealers Kam’s

    • Sr. Manager, Corporate Sales & VIP
      • 2006 - 2009

      -Responsible for the entire gamut of business development functions for selling telecom products; business Customers varied from major corporations to small business.-Formulated strategic market positioning and business development plans, targeting Kuwaiti clients, to ensure growth and sales targets were achieved-Developed incentive plans to encourage and reward increased team sales efforts and revenues-Devised pricing strategies, in conjunction with the Marketing and Product Development Group, to ensure competitiveness and profitability-Established sales goals, managed budgets and devised sales forecasts-Oversaw activities that ensured successful implementation of an updated business plan which yielded maximized revenue & profits

    • Manager Product Management
      • 2005 - 2006

      -Managed the ongoing briefing and education of Wataniya Staff on service introductions, existing services and demonstrations of service and portfolios to the public, dealers and press-Developed and coordinated launch plans with Sales and Marketing teams; briefed all required departments to ensure smooth execution-Created tariff and promotional strategies for services, in coordination with Content and Applications Management, Marketing and Sales-Managed products’ life cycles with the Content Management Team-Analyzed customer feedback and liaised with Marketing Research Specialists to determine the target customer’s desired product / service features and functional design levels-Tacked competitor moves and devised effective counter-sales strategies-Facilitated Product Development initiatives, involving mapping business requirements and in-depth evaluations of customer feedback .

    • Sr. Content & Application Specialist
      • 2001 - 2005

      -Spearheaded the development, introduction and promotion of content and applications from content partners, in coordination with Technical, IT, Marketing and other interfacing divisions-Served as primary interface to prospective local and international content providers -Negotiated and signed NDA and contracts with Content Providers for Delivery to Company customers-Provided optimum connectivity links between provider and Wataniya-Conducted end-to-end testing of products prior to commercial launch-Delivered product presentation to Product Development Group and Committee-Interfaced with providers in development and incorporation of new features on existing products/ services to ensure increased usage and profitability-Monitored and reported on technical and financial performance of content and application services

    • Operations Analyst
      • 1999 - 2001
      • Boston MA, USA

      -Competently align with the day to day operation at the trading desk.-Assisting traders in executing deals-coordinating with brokers and clearing houses.

Education

  • 1994 - 1999
    Northeastern University
    Bachelor's degree, Marketing/Marketing Management, General
  • 1994 - 1999
    Northeastern University
    B.S., Marketing

Suggested Services

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Industry Focus. “Government Administration”

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