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Hello! I’m Amelia Erickson, based in the Greater Minneapolis-St. Paul Area. I am fluent in both French and English, which enhances my communication skills in diverse environments. With a strong background in graphic design, I hold an AAS in Graphic Design: Print Media from Minneapolis College, where I was a member of Phi Theta Kappa. Over the past few years, I have gained extensive experience in customer service and operations management, currently serving as a Member Solutions Representative at Novation Credit Union. My proficiency in Adobe Creative Suite, including Photoshop and Illustrator, allows me to create visually appealing designs. I pride myself on my ability to connect with customers and solve problems effectively, which I honed during my time in various roles at Caribou Coffee and City of Eagan Parks and Recreation.

Experience

  • Novation Credit Union
    • Greater Minneapolis-St. Paul Area
    • Member Solutions Representative
      • Oct 2018 - Present
      • Greater Minneapolis-St. Paul Area

  • Bowlero Corporation
    • Greater Minneapolis-St. Paul Area
    • Operations Manager
      • Jul 2016 - Oct 2018
      • Greater Minneapolis-St. Paul Area

  • Bowlmor AMF
    • Greater Minneapolis-St. Paul Area
    • Shift Leader
      • Sep 2015 - Jul 2016
      • Greater Minneapolis-St. Paul Area

  • Bowlmor AMF
    • Brooklyn Center, MN
    • Shift Leader
      • Apr 2014 - Apr 2015
      • Brooklyn Center, MN

      Remains highly visible by spending a majority of time walking the center observing employee/customer interactions and providing leadership for the staff.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Shift Supervisor
      • Oct 2013 - Jan 2015

      Create an experience to make the day better for guests and Team MembersEnsure Team Members uphold Caribou’s Core ValuesPerform all roles and duties of a Team Member

    • Team Member
      • Oct 2012 - Oct 2013

      • Customer relations and interaction• Worked with customers to provide them with a pleasant experience• Produce drinks to Caribou Standards• General custodial and cleanliness responsibilites

    • Guest Relations Crew Member
      • Jun 2007 - Sep 2012

      Employee of the Month, July 2012· Employee of the Month, August 2008 · Employee of the Month, June 2010 · Customer relations and interaction · Worked with customers to provide them a pleasant experience · Used problem solving to deal with unforeseen situations or conflicts · Assisted with children's birthday parties or evening activities · Concession stand operations: cash register, tickets, produced and sold food, · Custodial

    • Building Attendant
      • Sep 2010 - May 2011

      · Customer relations and interaction · Worked with customers to help provide them with a pleasant experience · Used problem solving to deal with unforeseen situations or conflicts · Assisted with Public Skating sessions · Concession stand operations: cash register, produced and sold food · Custodial

  • Catalyst Graphics Inc
    • Eagan, Minnesota
    • Copy Center Associate
      • Dec 2011 - Feb 2012
      • Eagan, Minnesota

      • Used graphic design skills to adjust hue, saturation, contrast, brightness, etc.• Submitted a job that executed MicroPress to produce Anatomy and Biologytextbooks for colleges and universities.

Education

  • 2008 - 2011
    Minneapolis College
    AAS, Graphic Design:Print Media
  • 2004 - 2008
    Eagan High School
    Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Graphic Design”

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