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Ambrashia Hickson profile image

Ambrashia Hickson

at your service agent at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Marriott Hotels</span>
Intro Book
Administrative professional with 11+ years of experience in customer service, team building, and event planning.
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Location
Baltimore, Maryland, United States, US
Skills
  • Customer Service
  • Microsoft Office
  • Strategic Planning
  • Team Building
  • Event Planning
  • Show all
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Bio

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Ambrashia Hickson is a seasoned administrative professional with 11+ years of experience in customer service, team building, and event planning. She has worked in various roles, including at Marriott Hotels, Questar Properties, and IBM, utilizing her skills in Microsoft Office, time management, and customer satisfaction.

Experience

  • Marriott Hotels
    • Baltimore, Maryland, United States
    • at your service agent
      • Nov 2023 - Present
      • Baltimore, Maryland, United States
  • Questar Properties
    • 414 Light Street
    • Lifestyle Concierge
      • Dec 2021 - Present
      • 414 Light Street

      Handle and direct incoming phone calls. Manage the front desk sign in and out process for visitors and vendors. Provide marketing information to visitors.… Responsible for providing concierge services to tenants, visitors, guests

  • Osiris Therapeutics
    • United States
    • Sales Associate
      • Jun 2019 - Present
      • United States
  • AAA Mid-Atlantic
    • Baltimore, Maryland Area
    • Membership Sales Specialist
      • Jun 2013 - Present
      • Baltimore, Maryland Area

      *Process payments for all business lines. Reconcile cash, check, and charges, process daily reports andensure balance of end of day. Prepare daily cash deposit and directed. Assisted with the receipt and dataentry of tickets and travel product inventory and ordering of same as appropriate.*Establ...

  • IMG Corporations
    • United States
    • Recruiter
      • Mar 2021 - Aug 2022
      • United States
  • 414 Light Street
    • United States
    • Concierge
      • Feb 2022 - May 2022
      • United States
  • IBM
    • United States
    • Recruiter
      • Feb 2020 - Sep 2021
      • United States

      Conduct preliminary interviews with prospective employee. Payroll.

  • Sheraton Dover Hotel
    • Dover, Delaware Area
    • Reservations Manager
      • Aug 2011 - Jun 2013
      • Dover, Delaware Area

      Handling large group reservations. Coordinating group events such as weddings and corporate functions. Lightfiling. Overseeing front dest agents. Filling in with front desk room reservations.

  • Sheraton
    • Dover Delaware
    • Guest Services
      • May 2011 - Jun 2013
      • Dover Delaware

      Handling large group reservations. Coordinating group events such as weddings and corporate functions. Lightfiling. Overseeing front dest agents. Filling in with front desk room reservations.

Education

  • 2003 - 2008
    Berkeley College
  • 2003 - 2008
    Berkeley College-New York

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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