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Amber Irons is a seasoned leader with expertise in human resources, recruiting, and team building. As a Human Resources Manager at Benedictine Living Community of La Crosse for six years, she successfully implemented various initiatives, including leadership development programs and employee onboarding processes. Prior to this role, Amber worked as an HR Coordinator at Kaplan Professional, where she developed and executed recruitment campaigns, managed employee relations, and coordinated training programs. She also held positions at ABR Employment Services - Flexible Staffing Solutions and Logistics Health Incorporated, where she honed her skills in customer service, process improvement, and compliance. Amber holds an Associate's Degree in Supervisory Management from Western Technical College and is a Certified Staffing Professional.

Credentials

  • Certified Staffing Professional
    American Staffing Association

Experience

    • Business Services Manager

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Human Resources Manager
      • Jan 2020 - Present

    • Human Resources Manager
      • Jan 2020 - Present

    • Human Resources and Payroll
      • Mar 2018 - Jan 2020

  • Kaplan Professional
    • La Crosse, Wisconsin Area
    • HR Coordinator
      • Mar 2017 - Jan 2018
      • La Crosse, Wisconsin Area

      Assists recruiter with administrative aspects of the sourcing and interview process including setting upinterviews, providing managers with appropriate materials, and following up on tasks at the recruiter'sdirectionAssists with new employee orientation, coordinate rooms, ensuring submission of completed onboarding stepsAssist with administration and process of FMLA/IFML/LTD/STD leavesCompletes background checks for independent contractorsMaintains HR department scorecard and information such as exit interviews, turnover, and hiringstatisticsSends organizational communications at the direction of the members of the HR department andupdates division intranetHandles questions from employees and supervisors regarding HR processes; escalates issues or complexquestions as appropriateMaintains HRIS and runs requested reports from members of the HR teamCoordinates termination process, collects company assets, assists in exit interview processSets up and manages functional meeting requests (ex. training meetings, employee focus groups, etc.)Supports HR, payroll, and management staff in resolution of employee issues; in conducting companyevents (including new hire feedback sessions and focus groups); and in compliance training, employeeretention initiatives, and performance review processInternship program manager, coordinate activities, manage project workParticipates in regular staff meetings and attends other departmental meetings as necessary

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Staffing Specialist, CSP
      • Sep 2015 - Mar 2017

      Primary liaison between branch, clients, and candidates; maintains client relationships and fully supports all needs of clientsRecruitment: creates job postings, develops recruitment campaigns, organizes job fairs, performs mass calls and emails based on queries of targeted demographics, passive candidate searchesMaintains monthly recruiting plan while working within a budgetScreens and assesses qualified candidates, conducts all interviews, performs background checks, and completes new hire orientationsProvides performance feedback and coaching to employeesIdentifies process improvementsDocuments all records, including orders and assignments, employee records and client informationProcess weekly employee time sheetsNegotiates client contracts and pricing agreementsDevelops new client relationships and attends monthly networking and skill building eventsPerforms needs analysis, work site safety surveys, and determines client partnership needs

    • Staffing Coordinator
      • Aug 2014 - 2016

      Primary liaison between branch, clients, and candidates; maintains client relationships and fully supports all needs of clientsRecruitment: creates job postings, develops recruitment campaigns, organizes job fairs, performs mass calls and emails based on queries of targeted demographics, passive candidate searchesMaintains monthly recruiting plan while working within a budgetScreens and assesses qualified candidates, conducts all interviews, performs background checks, and completes new hire orientationsProvides performance feedback and coaching to employeesIdentifies process improvementsDocuments all records, including orders and assignments, employee records and client informationProcess weekly employee time sheetsDevelops new client relationships and attends monthly networking and skill building eventsPerforms needs analysis, work site safety surveys, and determines client partnership needs

  • Logistics Health Incorporated
    • La Crosse, Wisconsin Area
    • Credentialing Coordinator
      • Oct 2011 - Jul 2014
      • La Crosse, Wisconsin Area

      Perform Primary Source VerificationResearched State and Federal licensure guidelines to maintain contract complianceDetermined contract eligibility and aligned practitioners with applicable contractsProvided excellent customer service and effectively communicated with all departmentsAssisted in development of reference materials and process improvementsEnsure NCQA, Quality and Industry Standards were consistently met

Education

  • 2011 - 2014
    Western Technical College
    Associate's Degree, Supervisory Management
  • Melrose Mindoro High School
    High School, HSD

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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