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Amar Patil is a seasoned customer support professional with 17+ years of experience in managing vendor relationships, incident management, and service delivery. He has expertise in project management, team handling, and change management. Previously worked as a Senior Customer Support Engineer at Dixit Infotech Services Pvt Ltd and Customer Support Engineer at Vardhaman Computer.

Experience

    • India
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Support Team Lead
      • Jun 2018 - Present

      SKILLS : · Good verbal & written communication skills· Vendor Management· Incident Management · Service Delivery Management · Project Management· Change Management · Team Handling & Management· SLA Management· Asset Management

    • Senior Customer Support Engineer
      • Aug 2006 - Present

      Last 7 year working in Novartis India Ltd as FM engineer

    • Senior Customer Support Engineer
      • Aug 2006 - Present

    • Customer Support Engineer
      • Jan 2006 - Jun 2006

Education

  • 2012 - 2017
    Yeshwantrao Chavan College of Arts, Commerce & Science, Sillod Dist....
  • S Vasumata Bhimrao Naokudkar Highschool Mungurwadi. Tal- Gadhinglaj

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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