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Amanuel Balcha
Relationship Manager at Zemen Bank S.C., Addis Ababa, Ethiopia
With over six years of experience in customer-centric roles, Amanuel Balcha has established a strong track record of driving business growth and fostering long-term relationships. As a Senior Customer Service Officer at Zemen Bank S.C. (2017-2024), he successfully managed high-profile accounts, ensuring exceptional client satisfaction. Most recently, he has taken on the role of Relationship Manager (Feb 2024 - Present), leveraging his expertise to develop and implement strategic marketing plans.
Amanuel's academic background is rooted in business administration, with a Master of Business Administration (MBA) from CPU University College and a Bachelor's degree in Management from Hawassa University. His proficiency in business administration and management has been further enhanced by his experience in the sector.
Amanuel holds a certification in Strategic Marketing Skills from the Addis Ababa Chamber of Commerce and Sectoral Associations, issued in Apr 2022.
Credentials
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Strategic marketing skill
Addis Ababa Chamber of Commerce and Sectoral AssociationsApr, 2022- Apr, 2026
Experience
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Ethiopia
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Banking
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700 & Above Employee
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Relationship Manager
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Feb 2024 - Present
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Senior Customer Service Officer
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Oct 2017 - Apr 2024
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Education
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CPU university college
Master of Business Administration - MBA, Business Administration and Management, General -
Hawassa university
Master's degree, Business Administration and Management, General -
hawassa university
Bachelor's degree, Managment
Suggested Services
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Industry Focus. “Banking”
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