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Amandeep Khaira profile image

Amandeep Khaira

Network Technical Assistant at Vision Solutions
Intro Book
Amandeep Khaira, a seasoned IT professional with expertise in network infrastructure, Microsoft technologies, and languages including English, Hindi, and Punjabi, holds a Bachelor's degree in Computer Science and a Diploma in Network Engineering.
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Location
Mississauga, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Punjabi Full professional proficiency
Skills
  • Microsoft Exchange
  • Microsoft Sql Server
  • Blackberry Enterprise Server
  • Hyper V
  • Vmware
  • Show all
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Credentials

  • Microsoft Network Infrastructure 2008 R2
    Microsoft
    Sep, 2012
    - May, 2026
  • Blackberry Certified System Administrator (V5.0)
    Blackberry
    May, 2012
    - May, 2026
  • Microsoft Exchange Server 2010, Configuration
    Microsoft
    May, 2012
    - May, 2026
  • A+ Technician
    Comptia
    Nov, 2011
    - May, 2026
  • Network+ Technician
    Comptia
    Nov, 2011
    - May, 2026
  • Linux Administrator
    Comptia
    Mar, 2011
    - May, 2026
  • Microsoft Active Directory 2008 R2
    Microsoft
    Aug, 2012
    - May, 2026
  • Microsoft SQL Server 2008
    Microsoft
    Apr, 2012
    - May, 2026

Experience

  • Vision Solutions
    • Mississauga
    • Network Technical Assistant
      • Mar 2013 - Dec 2013
      • Mississauga

      . Maintaining service packs, hot fixes, security patches, and antivirus updates•Deployed OS Images to new computers Using Windows Deployment Server. •Provided first level desktop, network, and printer support to staffs, instructors and students•Resolved issues related to remote desktop technology, MS Office applications, network, and internet connection problems•Implemented and/or upgraded Servers; setting up Active Directory, DNS, DHCP and Remote Desktop•Installed, supported and maintained desktop systems, printers, all in one devices and network devices•Performed proactive maintenance and monitoring of end user systems, network, and applications•Provided consultancy on upgrades, expansion strategies, and improvements through IT innovation•Maintain Backup and Disaster Recovery Plan with Symantec Ghost.•Managed inventory list of computers, hardware components, and licensing and support agreements.

  • Itergy
    • 1450 Mayerside Dr
    • Technical Support (Internship)
      • Aug 2012 - Nov 2012
      • 1450 Mayerside Dr

      •Technical support to deploy enterprise-wide rollouts of OS images to new computers using MDT system and self-written scripts.•Responding to users’ requests for technical support with immediate solution or initiate timeline or course of action for a solution.•Resolving desktops, laptops, printers, plotters, scanners hardware and software-related problems.•Setting-up and troubleshooting of various applications problems related to system, network, or database issues.•Providing support and optimization of systems/network. Advanced users accounts maintenance, access rights, logon scripts, and profiles.•Creating technical documentations such as procedures for software installations, change control, and configuration management including administration policies and practices

  • TranceServe IT Solution
    • New Delhi Area, India
    • Technical Support Specialist
      • Jan 2008 - Feb 2010
      • New Delhi Area, India

      •Provided IT infrastructure consulting and support (servers, desktops, networks) to small businesses•Escalated IT issues related to server access, permissions, intranet and other server-side issues to the main office technical support team for proper resolution•Answer telephone calls to assist computer users encountering problems.•Established system standards, policies, procedures, and best practices that resulted in a systematic technical support workflow•Provided high-level support and troubleshooting of systems comprising of 700+ computers•Created VPN connection between head office and remote jobsite networks (configured checkpoint VPN edge X routers, ISPs DSL modems).•Configuring and Managing Active Directory, Exchange, SQL Server, DNS, DHCP, WSUS, WDS and backup servers in corporate network.•Setup MS Exchange 2010 and Blackberry Enterprise Server; Outlook Anywhere/ActiveSync/OWA•Provided high-level support of Hyper-v and VMware

Education

  • 2011 - 2012
    triOS College Mississauga Campus
    Diploma, Network Engineer
  • 2006 - 2010
    Punjab Technical University India
    Bachelor Degree, Computer Science

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