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Amanda Riordan profile image

Amanda Riordan

Vice President of Member Services at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">American Ambulance Association</span>
Intro Book
Amanda Riordan is a seasoned leader with 9+ years of experience in program management, leadership development, and team building, holding various roles in the US.
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Location
Baltimore, Maryland, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
Skills
  • Leadership Development
  • Organizational Development
  • Team Building
  • Program Management
  • Customer Satisfaction
  • Show all
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Bio

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Amanda Riordan is a seasoned executive with over 9 years of experience in leadership development, organizational transformation, and program management. As Vice President of Member Services at the American Ambulance Association, she has led high-performing teams and fostered exceptional customer satisfaction. Prior to this role, Riordan held various positions at the Association for Talent Development (ATD), including Senior Project Manager, Membership, and Senior Specialist, Membership, where she demonstrated expertise in strategic planning, public speaking, and workshop facilitation. Riordan's expertise spans multiple industries, including start-ups, training, and healthcare. She holds a strong proficiency in English and limited working proficiency in Spanish. Riordan has also honed her skills in leadership, team building, and customer satisfaction through various certifications and training programs. With a strong educational foundation, Riordan has developed a unique blend of skills and experience that enable her to drive business growth, improve operational efficiency, and enhance customer experience.

Experience

  • American Ambulance Association
    • Washington DC-Baltimore Area
    • Vice President of Member Services
      • May 2015 - Present
      • Washington DC-Baltimore Area
  • Association for Talent Development (ATD)
    • United States
    • Human Resources Services
    • 500 - 600 Employee
    • Senior Project Manager, Membership
      • Mar 2013 - Apr 2015

    • Senior Specialist, Membership
      • Feb 2011 - Mar 2013

    • Senior Coordinator, Membership
      • Nov 2009 - Feb 2011

    • Coordinator, Member Services
      • Jul 2009 - Nov 2009

    • Credentialing Coordinator
      • Dec 2007 - Jul 2009

    • Member Services
      • Nov 2006 - Nov 2007

  • Ameritech
    • Falls Church, VA
    • Expeditor
      • Nov 2005 - Nov 2006
      • Falls Church, VA
  • Tyson's Corner Center
    • McLean, VA
    • Concierge
      • Sep 2003 - Jan 2005
      • McLean, VA
  • Davenport Realty
    • Accounting Office Assistant
      • Sep 2000 - Aug 2002

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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