Experience

• 

  Discovery Cube, Southern California

  • Manager of Special Events

    • Nov 2023 - Present

• 

  Knott's Berry Farm

  • Public Relations Coordinator

    • Jul 2021 - Oct 2023

• 

  Visit Buena Park

  • Marketing Assistant

    • Jun 2019 - Jun 2021

    - Supports the Executive Director by updating analytic reports, submitting expense reports, and other administrative duties as needed.- Plans, develops, and implements new social media strategies on Instagram, Facebook, and Pinterest to generate traffic to the company's website.- Analyzes social media performance and KPIś to achieve campaign goals.- Partners with public relations and advertising agencies to create promotional campaigns.- Organizes board meetings, prepares meeting agendas, and creates meeting reports.- Develops itineraries, coordinates trip locations, and creates gift bags for media influencers to generate brand awareness.- Manages day-to-day relationships of influencers and master media list.- Performs key word analysis to effectively use meta descriptions, title tags, alt tags, and body content to increase the company’s SEO ranking.- Updates website with current event listings, blog posts, and business listings to promote local attractions.

• 

  Pirate's Dinner Adventure

  • United States
  • Entertainment Providers
  • 100 - 200 Employee

  • Marketing Coordinator

    • Apr 2016 - May 2019

    - Assisted the group sales department with private groups and buyouts by creating event orders and post-event evaluations, communicating information internally and externally, as well as working the event.- Worked with graphic designers to create print and digital marketing collateral to develop branded marketing campaigns and generate sales.- Collaborated closely with magazine and voucher representatives to promote the company’s brand.- Generated reports to track the number of customers as well as analyze the profitability of promotions.- Communicated with the Director of Sales on promotional campaigns to support and expand the group sales segment of the business.- Maintained the department’s marketing calendars and media plans to organize promotions and events.- Coordinated bloggers, press, and media visits to promote special events to generate publicity.- Developed presentation decks to summarize yearly marketing and sales accomplishments.- Fostered effective working relationships with the community by organizing and attending events to bring awareness and promote the company.- Managed email marketing communications using GetResponse and oversaw the email databases.- Ordered promotional giveaways, tracked delivery, and distributed items.- Tracked departmental expenditures using a detailed budget.

  • Reservations Supervisor

    • Sep 2014 - Mar 2016

    • Supervised five employees at a time while ensuring company policies were being implemented. • Provided customer service by presenting a solution to customer complaints. • Addressed customer questions and made reservations using an online reservation system. • Collaborated with a team to ensure a satisfactory customer experience.