Experience

• 

  Klei Entertainment

  • Accountant

    • Oct 2021 - Present

• 

  Manning Elliott Accountants & Business Advisors

  • Senior Accountant

    • Oct 2019 - Oct 2021

• 

  PricewaterhouseCoopers

  • Vancouver, Canada Area

  • Assurance Associate

    • Oct 2017 - Oct 2019
    • Vancouver, Canada Area

• 

  Ceroc Vancouver and Private Instruction

  • Vancouver

  • Dance Instructor

    • Mar 2009 - Feb 2017
    • Vancouver

    Instructed up to 100 students per class and supervised 6 volunteers while ensuring a positive and enjoyable learning environment.Handled student and volunteer concerns through customer service and conflict resolution skills.Coached and coordinated dancers of varying skill level to perform yearly at the PNE and Kitsilano Showboat.

• 

  City of Vancouver

  • Vancouver, Canada Area

  • Citizen Services Representative

    • Sep 2011 - Aug 2013
    • Vancouver, Canada Area

    Provided exceptional customer service to 100 people daily via phone and email while maintaining high data accuracy.Mentored and assisted colleagues with process questions or IT concerns.

• 

  Bentall Kennedy

  • Vancouver, Canada Area

  • Senior Building Services Representative

    • Nov 2006 - May 2010
    • Vancouver, Canada Area

    Ensured quality service to tenants across 50 million square feet of commercial property through coordination with building managers & engineers.Provided ongoing support to managers and team members by developing materials and facilitating training.Managed multiple responsibilities and deadlines while authoring monthly reports to management, performing system maintenance and upgrades, and providing ongoing support to agents.