Experience

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  Live Nation Entertainment

  • United States
  • Entertainment Providers
  • 700 & Above Employee

  • Regional Ticketing Manager

    • Feb 2020 - Present

    Responsible for ticket operations for Live Nation promoted events at multiple venues throughout Colorado and Utah. Duties include scaling all types of events from large stadiums to small theaters and everything in-between, event ticket set up including programming all sales and offers, managing ticket inventory, recognizing sales trends and generating additional revenue, filling ticket orders from various departments, preparing settlement reconciliation reports, working very closely with internal and external business associates and managing all on site venue box office operations as needed. Fluent in dozens of ticketing and event management systems including Ticketmaster and AXS.

  • Box Office Manager

    • Dec 2009 - Mar 2020

    Manage day to day box office operations at Fillmore Auditorium including scheduling and managing box office staff, controlling ticket inventory, handling cash transactions, reconciling reports needed for event settlement, and customer service. Responsible for event set up, managing ticket inventory and communicating available ticket inventory on a daily basis to internal and external business associates, filling orders from various departments and preparing settlement reconciliation reports for Live Nation promoted shows at venues throughout the Denver metro area including Red Rocks Amphitheatre, Pepsi Center, Paramount Theater, Bellco Theater, and more.

  • Box Office Supervisor / Assistant Box Office Manager

    • Aug 2008 - Dec 2009

    Manage part-time box office staff at Fiddler's Green Amphitheatre, Red Rocks Amphitheatre, Fillmore Auditorium and other venues for Live Nation events as needed. Reconcile daily box office sales and income. Assist with night of show reports and settlement procedures as needed.

  • Box Office

    • Apr 2008 - Aug 2008

    Sales, Will Call, General Customer Service at Fiddler's Green Amphitheatre, Red Rocks Amphitheatre, Fillmore Auditorium, Gothic Theater, other venues for Live Nation events as needed.

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  Contractor

  • Denver, Colorado

  • Brand Ambassador

    • Aug 2015 - Present
    • Denver, Colorado

    Generate brand awareness through Event Management, Sponsorship Activation, Sales, Promotions, Sampling and Production setup and tear down.

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  Empower Field at Mile High

  • Denver, Colorado, United States

  • Ticket Seller

    • Mar 2013 - Feb 2019
    • Denver, Colorado, United States

    Handle box office transactions including cash sales, will call, exchanges, upgrades, and customer service.

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  Kroenke Sports & Entertainment

  • Dicks Sporting Goods Park, Paramount Theatre

  • Ticket Seller

    • Feb 2013 - Jan 2018
    • Dicks Sporting Goods Park, Paramount Theatre

    Handle box office transactions including cash sales, will call, exchanges, upgrades, and customer service.

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  Empower Field at Mile High

  • Denver, Colorado, United States

  • Guest Relations Supervisor

    • May 2004 - Jan 2009
    • Denver, Colorado, United States

    Managed a staff of 25 in parking operations, overseeing all cash transactions and customer issues, worked closely with the Denver Police Department to maintain a secure environment and create an organized ingress and egress. Assisted Special Event Managers and oversaw operations during private events including stadium tours to groups of 30 guests while enforcing event policies. Provided security and crowd control at the 2005 U.S. Women’s Open Golf Championship at Cherry Hills Country Club, to establish an organized and successful event

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  Ticketmaster

  • Administrative and Marketing Assistant

    • Oct 2005 - Mar 2008

    Supported the marketing department by working with clients to create promotional web pages, custom e-mail notifications and press releases to promote clients’ various events, while utilizing creative abilities to populate marketing content on Ticketmaster website. Assisted in proofing events on the Ticketmaster system with relentless attention to detail. Managed ticket orders for many different charity organizations

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  Kroenke Sports & Entertainment

  • Dicks Sporting Goods Park

  • Event Operations Assistant

    • Apr 2007 - Nov 2007
    • Dicks Sporting Goods Park

    Assisted Event Managers with client relations to plan various tournaments, leagues and other sporting events. Actively monitored games and practices for incidents, while enforcing rules and policies on all 24 fields. Organized event operations equipment in storage and executed set-up of fields for clients’ specific needs.