Experience

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  Maine Community Bank

  • Brunswick, Maine, United States

  • Teller

    • Mar 2023 - Present
    • Brunswick, Maine, United States

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  The Metropolitan Coffee House

  • Freeport, Maine, United States

  • Assistant Manager

    • Feb 2022 - Jan 2023
    • Freeport, Maine, United States

    Helped with planning schedules and delegating assignments to meet coverage and service demands.Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Successfully implemented and maintained standard operating procedures to ensure consistency in daily operations and improve overall efficiency.Conducted comprehensive interviews with potential hires and provided thorough training to new staff members to enhance their skills and integrate them effectively into the team.Actively managed and organized product orders, ensuring timely delivery and inventory accuracy to meet customer demand and maintain high levels of customer satisfaction.

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  Mellow Out

  • Auburn, Maine, United States

  • Independent Business Owner/Massage Therapist

    • Jan 2014 - Feb 2021
    • Auburn, Maine, United States

    Built and maintained strong, lasting relationships with clients through consistent communication and exceptional service, resulting in high levels of customer satisfaction and repeat business.Established a positive and welcoming service environment by actively engaging with clients and fostering a supportive team culture.Developed and executed effective marketing strategies to increase brand awareness and drive sales, utilizing market research and data analysis to inform decision-making.Efficiently administered daily operations, including maintaining accurate inventory records, keeping comprehensive records, renewing licenses promptly, creating personalized treatment plans, and managing appointment scheduling.Developed key operational initiatives to drive and maintain substantial business growth.

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  Mac's Downeast Seafood

  • Auburn, Maine, United States

  • Manager and Cook

    • Jun 2010 - May 2020
    • Auburn, Maine, United States

    Consistently provided exceptional customer service, ensuring high levels of customer satisfaction and positive feedback.Effectively managed and trained a team of staff members, providing guidance and support to improve performance and achieve company goals.Demonstrated creative problem-solving skills by producing eye-catching signage for marketing purposes, resulting in increased brand recognition and customer engagement.Assumed responsibility for managing and overseeing monetary assignments, including budget preparation, financial reporting, and ensuring compliance with financial policies and regulations