Experience

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  Clarke International Writing Services

  • Freelance Writer

    • Nov 2014 - Present

    I complete freelance writing and editing assignments of all kinds, including book development and organization, research papers, literature reviews, business articles, and blog/SEO content while consistently maintaining impeccable professional standards and ensuring original, unique content.

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  - Freelance

  • South Bend, Indiana Area

  • Freelance Writer

    • 2014 - Present
    • South Bend, Indiana Area

    I have quite a bit of experience in translation (English/Spanish), professional resume/cover letter writing, SEO articles, and blog posts. My areas of expertise include mental health, travel, current events (particularly in the United States and Mexico), and television and book reviews. I have samples available upon request.

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  Talent Inc

  • Freelancer Writer

    • 2014 - Present

    Professional resume and cover letter technician.

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  Creative Lines Writing Studio

  • Freelance Writer

    • Jan 2015 - Dec 2015

    I complete freelance writing and editing assignments of all kinds, including book development and organization, research papers, literature reviews, business articles, and blog/SEO content while consistently maintaining impeccable professional standards and ensuring original, unique content.

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  Press Ganey Associates

  • South Bend, Indiana Area

  • Phone Operator

    • Sep 2013 - Jul 2014
    • South Bend, Indiana Area

     Cultivated and exercised excellent communication skills via email and telephone in order to better achieve patient satisfaction. Consistently exceeded monthly quotas and received bonuses representing exceptional customer service as well as supporting departmental growth. Maintained high standards of quality control and professionalism in order to uphold the company mission. Administered patient satisfaction surveys and handled confidential and sensitive information securely and discreetly.

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  Indiana University South Bend

  • South Bend, Indiana Area

  • Spanish Tutor

    • Aug 2012 - Dec 2013
    • South Bend, Indiana Area

     Worked with new students as well as heritage speakers. Developed and utilized lessons for students at all degrees of experience and understanding, from beginner to advanced. Often worked closely with Spanish professors to discuss specific issues and develop a plan of action to best ensure the success of respective students.

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  St. Joseph County Public Library

  • South Bend, Indiana Area

  • Shelver

    • Oct 2009 - Sep 2013
    • South Bend, Indiana Area

     Acquired expert knowledge of Dewey Decimal System. Demonstrated familiarity with many of the various departments in the library and cultivated relationships with professionals from many different branches. Cultivated a passion for ensuring that materials are labeled and categorized correctly in order to keep the library running efficiently. Provided excellent customer service directly to library patrons, including book recommendations and aid in book location, oftentimes preventing the need for a service-desk visit entirely.

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  World Dignity, Inc.

  • South Bend, Indiana Area

  • Administrative Assistant

    • Mar 2007 - Dec 2012
    • South Bend, Indiana Area

     Functioned as sole support for President of organization. Participated in all aspects of the office, including office management, dictation, and maintaining expense reports. Coordinated, prepared agendas, drafted documents, and took minutes at board meetings. Responsible for keeping the organization’s website up-to-date with current information. Created PowerPoint presentations – including selecting and editing images best suited to the project and topic in question – to be used in meetings with potential and past donors. Developed and implemented a digitized database of donors and transitioned the office from hard copy to paperless filing system. Served as primary contact for all incoming calls, including those from prominent professionals as well as local and state politicians.