Experience

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  Roland Park Place

  • Baltimore, Maryland Area

  • Assistant Manager

    • Aug 2019 - Present
    • Baltimore, Maryland Area

    Responsible for the day to day operations of the Dining Room, Room Service,Catering, coffee bar and Cafe.Coached and supervised staff.Facilitated the staffing and operation of the Dining Room, cafe and room service.Addressed all resident and staff concerns. Responsible for inventories of China ,...

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  Phillips Seafood Restaurant

  • 601 E Pratt Street

  • Customer Service Assistant

    • May 2014 - Aug 2019
    • 601 E Pratt Street

    Facilitate seating of restaurant and greet guest with a warm and friendly greeting.Utilized Open Table to seat restaurant.Monitor guest experience to ensure return of guest and excellent dinning experience .Canvass neighborhood to increase customer base and build relationships ,partnerships with ...

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  The Chesapeakebaltimore

  • Charles and Lanvale Street

  • Dining Room Supervisor

    • Jun 2013 - May 2014
    • Charles and Lanvale Street

    Managed hosts,waitstaff,and bussers.Make certain all guests were greeted with a warm and friendly greeting.Utilized Open Table and Micros POS software.In addition other job duties included serving as a Barista in our Cafe and monitored inventories for day to day operation of the Cafe.Coordinated ...

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  Uno Chicago Grill

  • Baltimore

  • Director/First Impressions,Lead Host

    • Feb 2009 - May 2013
    • Baltimore

    Going above and beyond to make certain our guests/customers received a warm and friendly greeting and have the most memorable experience when dinning .Responsible for business/sales development and extensive community involvement in an effort to increase stores customer base.Scheduled and intervi...

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  M & S Grill

  • 201 East Pratt Street

  • Host Coordinator

    • Aug 2010 - Sep 2012
    • 201 East Pratt Street

    Host Coordinator-facilitated seating of the restaurant.Employee of the Month.January 2010.Worked closely with Chef and Management team so that wait staff and kitchen in an effort not to compromise customer/guest service..Zaget Rated Restaurant.

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  The Chimes of Central Maryland

  • Thurgood Marshall Airport

  • Assistant Manager

    • Sep 2003 - Dec 2006
    • Thurgood Marshall Airport

    Facilitated cleaning of Airport public and operational areas. Supervised 20-30 employees.Proficient with standard floor machines. Fully versed in JCAHO,MSDS,and OSHA standards.

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  Aramark Inc.

  • 22 South Green Street

  • Assistant Manager

    • Dec 2004 - Apr 2006
    • 22 South Green Street

    Facilitated.monitored, and performed cleaning of hospital.Delegated and participated in cleaning of beds,floors,walls,clinics.Worked closely with nursing staff to facilitate cleaning of nurse offices and stations.Fully versed in JCAHO,OSHA and MSDS standards.Operated HIgh Speed Buffers,Vacuum Cl...

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  Legal Seafoods

  • Baltimore ,District of Columbia

  • Lead Host ,Manager in Training

    • Nov 2001 - Jan 2003
    • Baltimore ,District of Columbia

    Facilitated seating of restaurant.Assisted in training,scheduling and hiring of new staff.Controlled the flow of the restaurant so as not to overwhelm the kitchen or the wait staff.Monitored seating for optimum guest satisfaction and return of guest.

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  Hyatt Regency

  • Baltimore, Maryland Area

  • Purchasing Manager

    • Jun 1995 - Jan 2000
    • Baltimore, Maryland Area

    Received all frieght arriving into Hotels loading dock.Enforced loss prevention standards.Facilitated and monitored the organization of walk-in boxes storerooms and ordering systems.5-Star Hotel.Familiar with HAACP standards.Monitored the organization of all storeroom and walk-in boxes.Attended f...