Experience

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  National Environment Agency

  • Singapore
  • Environmental Services
  • 700 & Above Employee

  • Senior Assistant Director (Community Engagement & Relations)

    • Jul 2018 - Present

    Provide leadership, direction and management of Branch handling 19 constituencies in North West District. Provide strategic recommendations to the CEO and members of the senior management team on managing environmental and municipal issues. Design and implement partnership strategies and campaigns to improve the environmental living standards in Singapore. Organise major physical and online events and campaigns such as Clean and Green Singapore, Climate Action, Towards to Zero Waste, Dengue Prevention, Singapore Litter-free, Yestival etc. Notable Achievements● Successfully partnered NW District to achieve the Clean and Green Singapore Best Community Achievement Award for 7 consecutive years. ● Successfully partnered Grassroots Advisers and various stakeholders in North West District to close major dengue clusters.● Received numerous commendations from Grassroots Advisers such as Ex Minister Khaw Boon Wan, Minister Ong Ye Kung, Senior Minister of State Sim Ann, Ex Mayor Teo Ho Pin, Minister of State Zaqy Mohamad, Dr Lee Bee Wah and Mr Louis Ng.

  • Senior Assistant Director (Control of Operations)

    • Mar 2016 - Jul 2018

    Provide leadership, direction and management of Branch handling environmental public health issues in Singapore. Provide strategic recommendations to the CEO and members of the senior management team on managing environmental and municipal issues. Design and implement policies to regulate environmental public health in Singapore.Manage the largest enforcement services contract in Singapore. Design and implement innovative and technological solutions to manage environmental issues such as littering, high-rise littering, smoking etc. Chaired the Secretariat supporting NEA Board Working Committee on Keep Singapore Clean.Notable Achievements ● Chaired the tender committee to assess and award the Enforcement Services Contract, Surveillance Cameras Contract and Body-Worn Cameras Contract on time and with value for money● Developed and enhanced enforcement services system to achieve higher productivity● Staffed NEA senior management for the Little India and Geylang Inter-Agency Task Forces to achieve improvements in lowering crime rates and reducing other regulatory offences

  • Assistant Director (Control of Operations)

    • Dec 2014 - Mar 2016

  • Assistant Director (Capability Development)

    • Jan 2014 - Nov 2014

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  National Environment Agency

  • Senior Manager (Hygiene)

    • Dec 2005 - Jul 2012

    Lead and guide a team of hygiene officers in the inspections and enforcement of regulatory requirements, including appropriate education of licensees and food handlers at licensed food establishments in order to maintain high standards of food and environmental health and minimize the incidences of food poisoning outbreaks at such premises.

  • Acting Senior Manager (3P Partnership)

    • Mar 2003 - Dec 2005

    Responsible for planning and implementing community engagement and public outreach programmes on key environmental issues, targeting at different segments of the community. This includes leveraging on existing and new outreach tools and mechanisms to enhance outreach and promote personal responsibility and ownership of the environment. Work closely with partners from the People, Private and Public (3P) sectors to facilitate environmental education and partnership programmes to sustain a clean and green environment.

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  Ministry of the Environment

  • Central Environmental Health District Office

  • OC Precinct

    • Jun 1999 - Feb 2003
    • Central Environmental Health District Office

    Leading a team of 20 Public Health Inspectors and 200 daily rated workers. Principal responsibilities include: Plan, organise and oversee the smooth implementation of environmental public health programmes (broadly the licensing and inspection of food establishments and public cleansing and refuse collection operations) in the Jurong and Tuas areas; Supervise the investigation of complaints and feedback; Work with respective Town Councils, relevant government agencies and grassroot organisations in improving the state of environmental health within the precinct.

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  Ministry of the Environment

  • Environmental Health Department HQ

  • Policy and Strategic Planning Officer and OIC Customer Relations Management System

    • Jun 1998 - Jan 1999
    • Environmental Health Department HQ

    Prepare replies and press releases to the media and public requests, complaints, feedback, queries and arrange for press interviews; formulate and review Environmental Health Laws and policies; review existing operations and systems to improve efficiency. OIC Call Tracking System: Responsible for resolving calls such as feedback and queries received by ENV Call Centre.