Experience

• 

  Overseas Administration Management

  • Epping, south Africa

  • Web Development Manager / WordPress Designer & Developer

    • Mar 2022 - Present
    • Epping, south Africa

    Managing the Web Department - Web Developments and Designs

• 

  Thinc digital

  • South Africa

  • Owner & Senior WordPress Design & Developer

    • Sep 2021 - Present
    • South Africa

• 

  Hugenote Media

  • Western Cape, South Africa

  • Partner & Senior Web Designer & Developer

    • Jul 2020 - Jan 2022
    • Western Cape, South Africa

    Wordpress Web Designing ( Divi & other Web builders )Wordpress DevelopmentEcommerce Website Builder - WoocommerceSupport and Training Junior Web Designer on Wordpress ( Divi, Woocommerce )Establish and maintain a productive communication with Clients to maintain growth and client relationshipsEngage with clients in order to formulate clear and achievable briefs and action plans for building there new WebsiteWebsite Support & TrainingWebsite Maintenance ( Wordpress core files, plugins )Website DevelopmentHosting and Domain RegistrationEmail Accounts setupOnline Social Marketing - Facebook, Instagram Email MarketingSEO

• 

  MDOT

  • Somerset West, Cape Town Area, South Africa

  • Senior Account Manager

    • May 2017 - Apr 2020
    • Somerset West, Cape Town Area, South Africa

    Managed Client AccountsEstablish and maintain a productive communication channel between the client and the agencyEnsure client satisfaction and great communication/relationship building Negotiating with clients, solving any problems and making sure deadlines are metWebsite Support & Training on client Websites - WordpressEngage with clients in order to formulate clear and achievable briefs and action plansProficient use of Chase as a workflow toolManaging client Social media content & accounts ( Facebook , LinkedIn, Instagram & Twitter - HootSuite )

• 

  Limabean - MailBlaze

  • Cape Town Area, South Africa

  • Key Account Manager

    • Feb 2017 - May 2017
    • Cape Town Area, South Africa

• 

  GraphicMail & SharpSpring

  • Cape Town Area, South Africa

  • Key Account Manager

    • Feb 2015 - Nov 2016
    • Cape Town Area, South Africa

    · Managing 120 Key Accounts /Clients (SA & International) on Email Service Provider (ESP)· Leading the activity of project management on projects specific to key clients· Negotiating with clients, solving any problems and making sure deadlines are met.· Ensuring that the development team is undertaking necessary actions related to key accounts· Attending monthly /weekly meetings with clients (face to face, skype, go to meetings)· Client Support & Training on Graphicmail / SMTP/SharpSpring Platform (face to face, skype, go to meetings)· Weekly & Monthly Account Send, Spend and Delivery Reports on all key Accounts· Monitoring sends & Account issue· Increasing monthly MRR on all key accounts· Assisting / support clients in design and optimization of campaigns · Assisting / support clients with A/B Testing and Segmentation of lists· Assisting / support clients with List Growth· Assisting / support clients with setting up Auto responders· Assisting / support clients Sending of newsletters/campaigns· Customer relationship management - Expanding and maintaining a strong relationship with key clients to ensure successful sales and business results

• 

  Swarm Digital

  • Cape Town Area, South Africa

  • Product & Account Manager

    • Jun 2013 - Feb 2015
    • Cape Town Area, South Africa

    · Managing & Design Email & SMS Marketing Campaign · Client support & Training on ESP platform (email marketing tools)· Client support & Training on SMS platform· Main contact between ContactNow and upstream providers· Achieve consistent monthly sales targets· Assisting/mentoring other team members in achieving their project deliverables· Client Support & Training on Client Websites· Assisting MD & Developers/designer with Web Design Projects· Website testing & Market research to improve company· Acquire New clients & Projects

• 

  Yes We Do Websites Ltd

  • Redhill, United Kingdom

  • Web Designer / Developer

    • Feb 2008 - Mar 2013
    • Redhill, United Kingdom

    · Maintenance & Training Client on their websites· Updating Websites front & back-end · Updating Software and Security of websites · Updating/Discussing website needs with clients via email/ telephone or face to face.· Joomla Training· Wordpress Training

• 

  Latitude51

  • Redhill, United Kingdom

  • Production Manager

    • Jan 2008 - Dec 2012
    • Redhill, United Kingdom

    Event management:· Preparing, loading, delivering and building the Company's Clients' exhibition displays and materials to locations throughout the UK and possible Europe· Manage all the logistical and Marketing, events for the company· Where require to offer face-to-face marketing and promotional support· prepare and execute plans for road shows, conferences, product launches and video shoots· To drive all over the UK (England, Wales and Scotland)· Assist the Directors in managing the workflow through the Company · Help develop systems and processes where required to improve the Company's product and service offering to its clients

• 

  SAPS

  • Mbekweni SAPS

  • Senior Logistics Manager

    • Jan 2002 - Jan 2008
    • Mbekweni SAPS

    • Conducting a provisioning and logistical need analysis• Compile a logistical budget and do forecasting of requirements• Manage and control of the logistic budget• Manage the expenditure sheet• Distribute physical resources• Compile a report on the losses and notifications• Regulate the use of expendable items • Identify physical resources • Assess vehicle requirements• Monitor and control fuel expenditure• Conduct audit on vehicles and submit returns• Manages vehicle on the Provisioning Administration System / manual system