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Alondra Torres profile image

Alondra Torres

Model Dealer at BitRate Production
Intro Book
Seasoned professional with experience in customer service, sales, and management.
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Location
Las Vegas Metropolitan Area, US
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Bio

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Alondra Torres is a seasoned professional with experience in customer service, sales, and management. She has worked in various roles, including Model Dealer, Fraud and Dispute Agent, Pool Receptionist, Supervisor, Personal Assistant, Event Attendant, and has an Associate's degree in Dental Assisting/Assistant. She has demonstrated strong skills in communication, problem-solving, and leadership. Alondra has also worked in fast-paced environments, such as casinos and event venues, and has a proven track record of meeting sales targets and providing excellent customer service. Throughout her career, Alondra has developed a strong work ethic, attention to detail, and the ability to multitask and work well under pressure.

Experience

  • BitRate Production
    • Las Vegas, Nevada, United States
    • Model Dealer
      • Apr 2021 - Oct 2023
      • Las Vegas, Nevada, United States

      Accurately dealing 87 hands per hour on baccarat and directing roulette. Recognized as a top dealer by maintaining 99% accuracy, followed company’s policies regarding standard for physical appearance and weight restrictions

  • Equifax
    • Las Vegas, Nevada, United States
    • Fraud and Dispute Agent
      • Feb 2019 - Mar 2020
      • Las Vegas, Nevada, United States

      Processed 150+ phone calls per day, analyzed consumers credit files and processed requests such as credit freeze, disputes, fraud/mixed files, and disclosures. Data entry

  • MGM Resorts International
    • Las Vegas, Nevada Area
    • Pool Receptionist (SEASONAL)
      • Mar 2019 - Oct 2019
      • Las Vegas, Nevada Area

      Check over 150+ guests at this four star Las Vegas hotel. Log and code high volume tips into NOVA system. Meet an aggressive 200% increase in sales.

  • Sizzle Hair Extentions
    • Las Vegas, Nevada Area
    • Supervisor
      • Dec 2014 - Jun 2017
      • Las Vegas, Nevada Area

      Train and lead 15 employees, fabricated unique training guides and selling strategies, created schedule that optimized business budget while efficiently running the store, acquired more than 500 customers on the rewards program

  • Tyler Insurance Group
    • Las Vegas, Nevada Area
    • Personal Assistant (2 OPEN ENROLLMENT SEASONS)
      • Aug 2015 - Dec 2016
      • Las Vegas, Nevada Area

      Make 100+ phone calls per shift to sign on insurance policies, Data collection to create customers file via EASE, Oversaw managers calendar to efficiently coordinate events, Demonstrate understanding and professionalism during every situation

  • Le Canet Eventos
    • Las Vegas, Nevada Area
    • Event attendant
      • Jan 2013 - Aug 2015
      • Las Vegas, Nevada Area

      Serve alcoholic beverages and custom cocktails to 50-300 patrons per event. Ensuring I meet the minimum 50% upsell goal. Provide thorough tours of banquet halls and make event recommendations as to decor, food,etc.

Education

  • 2019 - 2022
    College of Southern Nevada
    Associate's degree, Dental Assisting/Assistant

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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