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Alok Katiyar is a seasoned logistics professional with 7+ years of experience in dispatch, warehouse, transportation, and customer service management. He has expertise in planning, negotiating, and coordinating logistics operations, as well as inventory management and people management. Alok holds a Master of Commerce degree from Chatrapati Sahuji Maharaj Kanpur University.

Experience

  • Rosenberger India
    • Manesar, Haryana, India
    • Logistics Executive
      • Dec 2016 - Present
      • Manesar, Haryana, India

      Planning & Managing dispatch, warehouse, transportation, forwarding, Custom Clearance & customer service.▪ Negotiating with transporters, freight forwarders & CHA.▪ Dispatch of Raw Material, and Finished Goods to other plant & customers and planning for vehicle.▪ Coordinate with other departments for smooth process.▪ Handling Export/ Import Shipments for Commercial & Sample.▪ Coordination with CHA & freight forwarders for shipments.▪ Maintain the Script Data like EPCG license, Drawback, Rodtep, Advance License.▪ Generate landed cost vouchers of CHA & freight forwarders bills and submit bills with GRN to finance.▪ Creating Service Purchase Order of transportation bills and submitted bills to finance.▪ Accurate & Monthly updation of Logistics Bills data for reconciliation.▪ Creating Invoice, DC, STN, Gate pass for the customers.▪ Follow up with Transporter & Customer for on time shipment delivery.▪ Creating Service Purchase Order of transportation bills and submitted bills to finance.▪ Creating E-Waybill for the domestic, Export and Import Shipment.▪ Making daily dispatch report for all customers.▪ Preparing Monthly, Weekly & quarterly reports for Management.▪ Making ASN on Customer Portal (SAP) for TML.▪ Handling Customer Complaints. ▪ Handling Insurance Claims.People Management: - Managing 5-10 manpower. Brief Supervisors, assign the targets, evaluate and analyze on a daily basis andprovide the support as & when needed. Ensure 100% efficiency of workmen.Inventory Management: - Keeping a track of inventory through periodical cycle count & quarterly stock takings ensuring aging andefficient utilization in appropriate manner.CIN (Taxes):- Having knowledge of GST, Export, Import etc.

  • V-Mart Retail Ltd.
    • Kanpur, Uttar Pradesh, India
    • Retail Cashier
      • Jul 2016 - Dec 2016
      • Kanpur, Uttar Pradesh, India

      ▪ Receive payment by cash, check, credit cards, vouchers, or automatic debits.▪ Issue receipts, refunds, credits, or change due to customers.▪ Issue trading stamps and redeem food stamps and coupons.▪ Resolve customer complaints.▪ Answer customers' questions and provide information on procedures or policies.▪ Calculate total payments received during a time period and reconcile this with total sales.▪ Compute and record totals of transactions.▪ Keep periodic balance sheets of amounts and numbers of transactions.▪ Process merchandise returns and exchanges.▪ Pay company bills by cash, vouchers, or checks.▪ Stock shelves, and mark prices on shelves and items.▪ Post charges against guests' or patients' accounts.▪ Offer customers carry-out service at the completion of transactions.

Education

  • 2014 - 2016
    Chatrapati Sahuji Maharaj Kanpur University, Kanpur
    Master of Commerce - M.COM, Commerce
  • 2008 - 2012
    Chatrapati Sahuji Maharaj Kanpur University, Kanpur
    Bachelor of Commerce - BCom, Commerce

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Industry Focus. “Appliances, Electrical, and Electronics Manufacturing”

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