Bio
Credentials
-
Cybersecurity Roles, Processes & Operating System Security
CourseraNov, 2023- Apr, 2026 -
Introduction to Cybersecurity Tools & Cyber Attacks
CourseraOct, 2023- Apr, 2026 -
Capstone: Applying Project Management in the Real World
CourseraJan, 2023- Apr, 2026 -
Agile Project Management
CourseraDec, 2022- Apr, 2026 -
Project Execution: Running the Project
CourseraDec, 2022- Apr, 2026 -
Project Planning: Putting It All Together
CourseraNov, 2022- Apr, 2026 -
Project Initiation: Starting a Successful Project
CourseraOct, 2022- Apr, 2026 -
Foundations of Project Management
CourseraSep, 2022- Apr, 2026 -
Pharmacy Technician
Department of insurance, financial institutions, and professional registrationMay, 2016- Apr, 2026 -
CPR Certification
American Red Cross
Experience
-
Cash App
-
St Louis, Missouri, United States
-
Risk Operations Disputes Specialist
-
Aug 2020 - Jun 2021
-
St Louis, Missouri, United States
Assists customers and internal partner teams with riskrelated inquiriesConducts customer due diligence and enhanced duediligence to ensure authenticity, completeness, andaccuracy of information and documentationUtilizes strong de-escalation skills to assist customersExceeds established service level agreements andguidelinesConducts daily meetings and trainings to assist withworkflow and team building
-
-
-
-
United States
-
Retail
-
700 & Above Employee
-
Shift Manager
-
Sep 2016 - May 2020
Certified Pharmacy TechnicianLiaison between team members and managementSupervised cashiersCommunicate with vendors and third-party businessesCollaborated with asset protection to obtain positive lossprevention resultsIn-store technical supportPerformed workforce management by analyzing storedata and trends to ensure proper scheduling
-
-
Customer Service Associate
-
Oct 2015 - Sep 2016
Customer service (front end, photo and cosmetics department) Assisted in the pharmacy as needed Performed daily cash functions Stocked multiple departments and took ownership of the Cosmetics and Incontinence Departments
-
U.S. National Archives and Records Administration
-
Spanish lake, mo
-
Archives Technician
-
May 2018 - Mar 2019
-
Spanish lake, mo
Assisted in the maintenance of military personnel recordsConsistently awarded for meeting and exceeding metricsConducted the initial review of incoming requestsCommunicated with customers by phone and emailInvestigated conflicting information, errors, and omissions of data
-
Transportation Security Administration (TSA)
-
Greater St. Louis Area
-
Transportation Security Officer
-
Sep 2016 - May 2018
-
Greater St. Louis Area
Conducted screening of passengers and baggageOperated security equipmentControl terminal entry and exit pointsInteracted with the public to ensure safety
-
-
Counselor
-
Jun 2011 - Aug 2014
Served as Counselor for 8-10 girls in residential housingAssisted in promoting a safe and healthy environmentTeamed with other counselors planning activitiesConducted cabin meetingsServed as activity leader
-
-
Education
-
Clayton High School
-
Hampton University
Bachelor of Science (B.S.), Criminal Justice/ Criminology -
National University
Master's degree, Cyber security
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Information Technology and Services”
Need a custom project? We'll create a solution designed specifically for your project.
References
Social Profiles
Community