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Bio

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Allwyn D'souza is a seasoned marine claims professional with extensive experience in managing complex claims across various segments of marine insurance, including cargo, hull, and liability. He holds a Master Mariner (Class I) certification and diplomas in risk management and general insurance. With over 30 years of experience in the merchant marine and insurance industries, Allwyn has developed a strong expertise in claims handling, risk management, and crisis management.

Experience

  • QBE Insurance
    • Sydney, New South Wales, Australia
    • Senior Marine Claims officer
      • Jul 2022 - Present
      • Sydney, New South Wales, Australia

      Manage complex claims across all segments of Marine

    • Senior Marine Claims Advisor
      • Mar 2016 - Jul 2022
      • Sydney, Australia

      Manage complex claims across the Marine Portfolio

  • Arthur J. Gallagher
    • Sydney, Australia
    • Marine Claims Manager
      • Oct 2013 - Mar 2015
      • Sydney, Australia

      Managed the Marine Claims Team and drove significant efficiencies in claims handling and processing.Advocated for clients on complex claim matters across all lines of Marine products including but not limited to Cargo, Hull, P&I, Liability, Logistics Operators, Port Operators, Marina, Shiprepairers, Freight Forwarders, NVOCC, Professional Indemnity and Pleasure craft. Liaised proactively with a broad range of stakeholders including clients, insurers, account brokers, surveyors, lawyers and other service providers to drive timely and successful outcomes on clientclaims.

  • Vero
    • Sydney, Australia
    • Senior Marine Claims Technician
      • Sep 2010 - Oct 2013
      • Sydney, Australia

      - Handled complex claims with quantum > $100K across all Marine Product Lines.- Provided Risk Management advice on high frequency &/or high quantum claim accounts.

  • Lumley Insurance
    • Sydney, Australia
    • Senior Marine Claims Officer
      • Mar 1995 - Sep 2010
      • Sydney, Australia

      - Handled claims across all 3 Broad segments of Cargo, Hull and Liability- Underwrote the Hull & Fishboat business for a year - Provided Risk Management advice on high frequency or high value claim accounts

    • Operations and Claims Officer
      • May 1992 - Sep 1994
      • HONG KONG

      Handled Vessel Operations and was part of the Crisis Management Team for major emergencies. Additionally handled major Hull and P&I claims for Shipowner clients.

    • Final Rank - Master of 23,000 DWT Multipurpose Vessel
      • Sep 1977 - Nov 1991
      • HONG KONG

      I worked in the Merchant Marine from 1977-1991 on General Cargo, Multipurpose, Breakbulk, Container and Bulk Carriers (Panamax/Handy size) in various ranks in the Navigation/Deck Department culminating as Master for the last 3 years of my sea career

Education

  • Department of Transport - United Kingdom
    Master Mariner (Class I) - Ocean Going
  • 2009 -
    ANZIIF
    Diploma in Risk Management
  • 2004 -
    ANZIIF
    Diploma in General Insurance

Suggested Services

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Industry Focus. “Insurance”

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