Experience

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  Marshall Reddick Real Estate

  • Regional Manager

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  Marshall Reddick Real Estate

  • Newport Beach, California, United States

  • Regional Manager

    • Apr 2023 - Present
    • Newport Beach, California, United States

    Overseeing management of SFR portfolios in CA and TN

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  Pintar Investment Company

  • San Juan Capistrano, California, United States

  • Director of Investment Services

    • Jan 2022 - Mar 2023
    • San Juan Capistrano, California, United States

    Directed acquisitons due diligence including title, HOA, lease audits and escrow. In late 2021 and 2022, closed initial portfolio with institutional JV along with 3 large portfolios totaling approx $210M. Drafted and implemented standarized lease agreements with our PM division for 9 states. Reviewed and updated fee structures for both tenant and owners for additional income growth. Developed and directed the buildout of new modules in Salesforce for tracking of escrow, financials and property management performance.Covered open Director of Property Management position for 3 months.

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  Vertical Real Estate Services Inc.

  • San Juan Capistrano, California

  • Director of Asset Management

    • Nov 2017 - Jan 2022
    • San Juan Capistrano, California

    Led property management team overseeing 5 internal employees along with 3 external property management companies in 7 markets. Positioned initial portfolio for institutional partnership of 244 assets. Assisted with JV contract negotiations for remaining ownership and property management. Maintained an avg stabilized occupancy of 96%. Managed expense control to 33% YTD expense ratio. Achieved a 99% collection rate from 2020- Q2 2021 when JV sale occured. Increased renewal rates from 4% to 10% in 2 quarters and new lease rent growth to 14% in 2020. Branded and stabilized a 275 unit multi-family asset and a 56 build-for-rent SFR community lease up through COVID while achieving underwritten rents and timelines. Managed all capital improvement projects for rental portfolio. Developed and implemented processes and procedures for operations including the creation of a property management manual. Supervised operational rollouts of SAP and a restructuring of Propertyware from inception.

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  HomeUnion

  • Irvine, California

  • Asset Manager

    • Jun 2015 - Oct 2017
    • Irvine, California

    Managed approx 350 homes in 9 markets. Supervised outsourcing of property management tasks with 3rd parties. Complete asset management due diligence during sales. Investor Relations. Developed processes and procedures for asset management team. Vet and rollout Yardi and assisted in verification of data for Tableau rollout. Provided weekly, monthly and quarterly reporting to senior management. Coached new and non-industry employees

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  Colony American Homes

  • United States
  • Real Estate
  • 1 - 100 Employee

  • Property Manager

    • Nov 2014 - Jun 2015

    Managed approximately 700 single family homes. Managed team of 10 in various departments. Oversee overall results in sales, maintenance, customer service and delinquency. Increased overall occupancy by 5% and renewal growth from 1.1% to 4.0% in one quarter. Provide excellent customer service. Trained new associates on systems and processes. Developed effective practices for time and cost savings and rolled out to all team members.

  • Property Administrator

    • May 2014 - Nov 2014

    Internalized property management. Oversee evictions and collections for approximately 850 homes. Consistently achieved one of the lowest delinquencies in the company. Trained other property administrators on best practices. Provided excellent customer service.

  • Resident Account Services Coordinator

    • Dec 2013 - May 2014

    Decreased delinquency rate by 60% in first quarter Lowered eviction rate to under 2% in 4 monthsManaged evictions and collections in CA for approx 3500 homes Oversight of three 3rd party property management teamsCreated cost saving efficiencies for CA marketEnsure policies and procedures upheld to company standardsAssist with training and development of team members

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  Irvine Company

  • Newport Bluffs

  • Assistant Manager

    • Jun 2005 - Dec 2013
    • Newport Bluffs

    1052 unitsBudget Management o Variance Writing o Bill Approvals o PO ManagementProvide Superior Customer ServiceRent Collections and Resident Ledger AuditsApprovals of New Resident Files including credit reportsSales and Lease Renewal Management o Assist in developing team goals and strategic plansVendor ManagementMaintenance Operations o Project Management and Communication o HVAC drip pan replacement- managed 3 vendors during emergency repairs Management of Renovation o Developed and Executed Communication Plan o Worked with Corporate and Vendors to stay on schedule o Record Keeping and Report Writing o Largest Renovation in Irvine Company Apartment Community history- Newport BluffsDeveloping and Implementing Procedural Changes based on new policies and audit resultsAssisted Portfolio with SAP rollout and training o Ran Assistant Manager Development Meeting for 3 Portfolios- September 2013 o Holding additional SAP training sessions for support in 3 Portfolios- September 2013Inception to Rollout of Procedures for transition of record keeping software at Newport Bluffs (2011) o Wrote procedures and executed rollout of procedures for time without any software and for new software o Record Keeping during transition o Internal communication writing o Training of procedures for all team members o Procedures and Reports were used by other Newport Beach properties as well o Created training materials for team members to supplement corporate materialsTrain new team members on computer systems (SAP, OneSite, Corrigo)Assisted in Audit of Archstone Properties during acquisition- February 2013Finalist for Property of the Year- Newport Bluffs- GEMM 2011Controllable Operation Expenses Award- Rancho Mariposa- 2008-2009, 2009-2010Delinquency Award- Santa Clara- 2007Renovated Property of the Year- Santa Clara- GEMM Award Nominee 2006