Experience

• 

  Nortal

  • Estonia
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Manager, People Operations

    • Nov 2022 - Present

    As the Manager, People Operations at Nortal, I lead our North America People Operations function to ensure alignment with strategic objectives and cultivate a seamless employee experience. Responsibilities-

  • People Partner

    • Aug 2021 - Nov 2022

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  Compass Group

  • Redmond - Microsoft Campus

  • Human Resources Generalist

    • Oct 2019 - Aug 2021
    • Redmond - Microsoft Campus

    Acted as key Human Resources Representative for 6 business units with 900 + full-time and part-time employees. Focused experience in employee relations and analytics• Developed and tracked key HR analytics to ensure people decision are based in data• Created new Annual Performance Review program from scratch to automate processes for managers and ensure measurability of performance• Partnered with business leader to align HR strategy within key business objectives, including compensation reviews, retention strategies, and training• Chief HR Investigator for all employee relations issues for assigned business groups, including interviewing associates and recommending effective courses of action• Facilitated New Employee Orientation to ensure associates are efficiently integrated within their units

• 

  Lowe's Companies, Inc.

  • Talent Acquisition Specialist

    • Nov 2018 - Jun 2019

    • Successfully guided the transition of all US stores from in-store HR Support to centralized HR over a 6 month period• Managed full-cycle recruiting for 4 Lowe's stores in the Pacific Time Zone, including sourcing, screening, interviewing, creating job offers, monitoring Background Checks and Drug Tests and on-boarding• Utilized a variety of sourcing systems including Brassring ATS, IBM Lead Manager CRM, LinkedIN Recruiter and Indeed Recruiter to attract diverse and find qualified candidates• Developed Excel spreadsheets to track and visualize recruiting metrics such as offer acceptance rate, time-to-fill, and hire quality using pivot tables, pivot charts and complex formula functionality• Coached and trained store personnel on talent acquisition processes, policies and compliance• Effectively communicated with hiring managers to develop strategic recruiting plan and sourcing strategies to ensure candidates are diverse, qualified and culturally fit with the store’s unique environment• Provided ongoing mentorship and support to new talent acquisition team members to ensure on-boarding and training process is effective and efficient

  • Human Resources Manager

    • Dec 2017 - Dec 2018

    • Managed full Human Resource function for $56 million store with 200+ employees• Successfully developed Cost-of-Living Analysis and got approved for increase in store associate wages • Analyzed workforce needs to control payroll expenses based on weekly sales trends• Acted as chief recruiter for all store positions and managed full-cycle recruiting function including posting positions, recruiting, interviewing, writing job offers and onboarding• Managed the execution of employee engagement programs to ensure longevity and decrease turnover• Oversaw investigation of all employee relations issues and escalated when necessary• Developed tracking tool for performance management and employee training to simplify process of completion for store leadership• Increased quality and frequency of manager-employee communication by 20% over 6 weeks• Coached and trained store leadership on change management, effective communication and training techniques

  • Human Resource Coordinator

    • Nov 2017 - Dec 2017

    • Provided Human Resource and administrative support to HR Manager by responding to basic employee inquiries and concerns• Aided in full-cycle recruiting tasks including posting jobs, reviewing applications, scheduling interviews and administering drug and background screens• Aided in biweekly processing of payroll• Promoted to Human Resource Manager

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  Protective Insurance

  • Carmel, Indiana

  • Human Resources Intern

    • May 2017 - Aug 2017
    • Carmel, Indiana

    • Developed and presented recruiting cost trend analysis to executive team• Aided chief recruiter in full-cycle recruiting tasks including writing job descriptions, sourcing candidates, prescreening candidates, scheduling interviews and drafting offer letters• Took full control of administering Educational Assistance programs• Developed and posted job descriptions for open positions in the company• Researched and drafted multiple business cases for employee engagement and relations programs• Completed full audit of company’s life insurance policies by comparing ADP and UNUM reports to recommend improvements