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Allen Tawanda Guzha profile image

Allen Tawanda Guzha

Group Business Development and Cooperate Affairs Manager at DFS Group Pty Limited
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Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • English Full professional proficiency
  • Shona Professional working proficiency
  • Ndebele Professional working proficiency
Skills
  • Management
  • Strategic Planning
  • Financial Analysis
  • Customer Service
  • Hospitality Industry
  • Show all
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Credentials

  • Diploma in Hospitality and Tourism Management
    Alison - Free Online Learning
    Apr, 2021
    - May, 2026
  • Diploma in Retail Management
    Alison - Free Online Learning
    Apr, 2021
    - May, 2026
  • Diploma in Transport Management
    Alison - Free Online Learning
    Dec, 2020
    - May, 2026
  • Diploma in Supply Chain Management
    Alison - Free Online Learning
    Nov, 2020
    - May, 2026
  • Certified Tours Specialist
    South African Tourism
    Oct, 2020
    - May, 2026
  • Banking and Financial Markets Industry
    IBM
    Sep, 2020
    - May, 2026
  • Government Industry Intro
    IBM
    Sep, 2020
    - May, 2026
  • Artificial Intelligence Intro
    IBM
    Aug, 2020
    - May, 2026
  • Blockchain Intro
    IBM
    Aug, 2020
    - May, 2026
  • Cybersecurity Intro
    IBM
    Aug, 2020
    - May, 2026
  • Data Science & Analytics Intro
    IBM
    Aug, 2020
    - May, 2026
  • Internet of Things (IoT)
    IBM
    Aug, 2020
    - May, 2026
  • Fundamentals of Incoterms
    Alison - Free Online Learning
    Jul, 2020
    - May, 2026
  • Building Customer Loyalty
    LinkedIn
    Jun, 2020
    - May, 2026
  • Business Ethics
    LinkedIn
    Jun, 2020
    - May, 2026
  • CISA Cert Prep: 3 Information Technology Life Cycle for IS Auditors
    LinkedIn
    Jun, 2020
    - May, 2026
  • Developing Executive Presence
    LinkedIn
    Jun, 2020
    - May, 2026
  • Financial Modeling and Forecasting Financial Statements
    LinkedIn
    Jun, 2020
    - May, 2026
  • Information Management: Document Security
    LinkedIn
    Jun, 2020
    - May, 2026
  • Leading with Emotional Intelligence
    LinkedIn
    Jun, 2020
    - May, 2026
  • Marketing Communications
    LinkedIn
    Jun, 2020
    - May, 2026
  • Public Relations Foundations
    LinkedIn
    Jun, 2020
    - May, 2026
  • Quality Management Foundations
    LinkedIn
    Jun, 2020
    - May, 2026
  • Brand and Marketing Integration
    LinkedIn
    May, 2020
    - May, 2026
  • Building Resilience as a Leader
    LinkedIn
    May, 2020
    - May, 2026
  • Business Analyst and Project Manager Collaboration
    LinkedIn
    May, 2020
    - May, 2026
  • Business Development Foundations
    LinkedIn
    May, 2020
    - May, 2026
  • Business Intelligence for Consultants
    LinkedIn
    May, 2020
    - May, 2026
  • Careers in Supply Chain and Operations
    LinkedIn
    May, 2020
    - May, 2026
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    May, 2020
    - May, 2026
  • Data Analytics for Business Professionals
    LinkedIn
    May, 2020
    - May, 2026
  • Executive Leadership
    LinkedIn
    May, 2020
    - May, 2026
  • Hospitality Management Studies - Food and Beverage Services
    Alison - Free Online Learning
    May, 2020
    - May, 2026
  • Hospitality Management Studies - Hotel Operations
    Alison - Free Online Learning
    May, 2020
    - May, 2026
  • International and Strategic Human Resource Management
    Alison - Free Online Learning
    May, 2020
    - May, 2026
  • Interpersonal Communication
    LinkedIn
    May, 2020
    - May, 2026
  • Leading a Marketing Team
    LinkedIn
    May, 2020
    - May, 2026
  • Leading in Crisis
    LinkedIn
    May, 2020
    - May, 2026
  • Managing Logistics
    LinkedIn
    May, 2020
    - May, 2026
  • Project Management Foundations
    LinkedIn
    May, 2020
    - May, 2026
  • Project Management in Practice - Monitoring, Controlling and Change Management
    Alison - Free Online Learning
    May, 2020
    - May, 2026
  • Retail Sales Management
    LinkedIn
    May, 2020
    - May, 2026
  • Strategic Thinking
    LinkedIn
    May, 2020
    - May, 2026
  • Supply Chain Basics For Everyone
    LinkedIn
    May, 2020
    - May, 2026
  • Writing a Marketing Plan
    LinkedIn
    May, 2020
    - May, 2026
  • Introduction To Supply Chain Management
    Alison - Free Online Learning
    Apr, 2020
    - May, 2026
  • Corporate Governance
    Alison - Free Online Learning
    Apr, 2020
    - May, 2026
  • Customer Service Skills
    Alison - Free Online Learning
    Apr, 2020
    - May, 2026
  • Fundamentals of Financial Accounting
    Alison - Free Online Learning
    Apr, 2020
    - May, 2026
  • ISO 45001:2018 - Principles of Occupational Health and Safety Management Systems
    Alison - Free Online Learning
    Apr, 2020
    - May, 2026
  • Tourism-Marketing and Promotion
    Alison - Free Online Learning
    Apr, 2020
    - May, 2026

Experience

  • DFS Group Pty Limited
    • Lusaka, Lusaka Province, Zambia
    • Group Business Development and Cooperate Affairs Manager
      • Nov 2023 - Present
      • Lusaka, Lusaka Province, Zambia

      Play a crucial role in the success of DFS Group. Involved in generation of new sales leads, negotiate client pricing, forecast sales revenue, set goals and develop plans for business and revenue growth.Also responsible for managing the company's public relations by working closely with internal and external stakeholders to develop and implement policies that align with and enhance the company's brand and reputation.

  • DnG Consultants
    • Zimbabwe
    • Logistics and Supply Chain Manager
      • Mar 2014 - Oct 2023
      • Zimbabwe

      ~Direct, manage and coordinate logistics, warehouse, transportation and customer service activities. ~Lead and direct strategic planning for logistics and customs cross border services.~Resolve any legal issues pertaining to transportation/distribution. ~Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials.~Work with procurement managers and buyers to select products that are in demand and will sell negotiate and manage contracts with suppliers plan the best way to get goods from suppliers to distribution centers then on to retailers track shipments and stock levels work with retailers to make sure they receive their goods on time and in the right condition .~Prepare forecasts and inventories for reports to the company's management team.~Over a period of time i have managed to achieve contractual relations with vendors, monitored performance and supplier reviews. Responds to shifts in the business requirement, drives supplier innovation and negotiates with suppliers accordingly.~My major and great achievement to date is in the ability to analyze Data, Trends and Review relevant data for cost savings opportunities, and requests additional information as appropriate to do in-depth analysis.~Provides recommendations and support to businesses on projects, inclusive of relevant information, key issues and recommended courses of action directly related to solutions.

  • Safari Travel Agents
    • Zimbabwe
    • Guest Relations and Tours Supervisor
      • Jan 2012 - Feb 2014
      • Zimbabwe

      ~Offered direction to reservation and operations team which resulted in the loyalty of Guests and huge referral business. ~I was responsible in giving a warm reception to Guests and ensuring that they are satisfied with their holiday packages. ~Actively listened to and resolve Guest complaints ~Ensured special guests, like disabled people, elderly, children and VIPs, receive personalized services. ~Monitor daily bookings and examine daily duties, assign tasks and check on progress. ~Analyzed customer feedback from guestbook and online reviews and suggested ways to improve ratings. ~I was responsible for organizing, planning and conducting expeditions, travel, and tours for groups or individuals. ~Worked directly with Tour Guides and as a team we coordinated well schedules of the travel group and looked after their finances

  • DnG Consultants
    • Zimbabwe
    • Company Administrator
      • Jul 2009 - Dec 2011
      • Zimbabwe

      ~I was responsible for planning, development and implementation of all of the Organization standard operational procedures.~I worked with every department, overseeing the operations within DnG Consultant, managed and coordinated with management and engage in planning according to the needs of the company.~Handled communications, and public relations activities, both external and internal.~Managed well the Organizing, arranging and coordinating of meetings. ~Achieved the development and implementation of the company service charter.~In the second year I was also supervising bookkeeping and accounts department managed Accounts clerks ,Revenue Clerks, and a Financial controller .~I managed to achieve the above by periodically checking the recording, posting and processing of transactions done on daily bases.~Ensured the company maintained up to date accounting records. Maintained bank account records; reconciliations.

  • ABN Clearing Company
    • Victoria Falls ,Matabeleland North, Zimbabwe
    • General Manager
      • May 2007 - Jun 2009
      • Victoria Falls ,Matabeleland North, Zimbabwe

      ~I was responsible and involved in overall setting up of the organization from itsinfant stages.~Participated in the public relations, marketing of the company. Managed toachieve profitability and sales growth within the first year of establishment.~Prepared and consolidated reports to the Board of Directors , managed the capitalrequirements, and other duties assigned by the Board of Directors.~Also worked towards maintaining a positive attitude that promoted team workwithin the organization.

  • The Air Freight Clearing Company
    • Harare, Zimbabwe
    • Sales Operations Executive
      • Sep 2006 - Apr 2007
      • Harare, Zimbabwe

      ~Played a key role as a Sales Executive within the newly established CustomsClearing and Forwarding Business Development Department setting.~Managed to establish new business signified by 20% market share gain.~I was Actively involved in outbound calling to facilitate the identification andqualification of sales leads across all practices ,~Planning and executing innovative campaigns, including direct mail, catalog distribution and thought leadership, to generate new sales leads.

  • ZB Financial Holdings
    • Matabeleland North, Zimbabwe
    • Commercial Banking Officer
      • Jul 2003 - Aug 2006
      • Matabeleland North, Zimbabwe

      Worked progressively in the following departments:o Ledgers Clerko Bank Tellero Foreign Tellero Customer Relations officer~Over 3 years’ experience in banking exposure covering retail and consumer banking Senior Personal banking and International bank stretching to supervisory.~Two years’ experience in corporate banking and business development-for a year.~I am highly skilled branch operations, lending (Individual, Corporate and SMEs)and credit processes ranging from, credit analysis, proposal generation, financialanalysis, and recoveries.~Also skilled in running cost-effective retail, corporate and consumer bankingportfolios ranging from services sector, small to medium enterprises, start-ups andwell established listed and unlisted organizations.~My main focus and strength is in delivering client relationship management andbusiness development, and retail operations. ~I directly contributed and spearheaded the revenue generation which resulted inincreased productivity and reduce costs.

Education

  • 2001 - 2002
    Mosi oa Tunya High School
    High School, Business Administration and Management, General
  • 1997 - 2000
    Marist Brothers Secondary School
    High School, O'Level
  • Assam Don Bosco University, Guwahati
    Bachelor of Business Administration - BBA, Business Administration and Management, General
  • Cambridge International College-Britian
    Diploma, Sales Management & Marketing
  • Cambridge International College-Britian
    Diploma, Personnel Management & Industrial Relations

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