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AS

Allen Santos

Mortgage Loan Officer at Military Home Spot
Intro Book
Sales professional with experience in customer retention and technical support.
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Location
Chula Vista, California, United States, US
Skills
  • Sales
  • Customer Retention
  • Sales Process
  • Sales Presentations
  • Troubleshooting
  • Show all
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Bio

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Allen Santos is a seasoned sales professional with 2+ years of experience in customer retention, sales process, and technical support. He has a strong background in sales, customer service, and training, with experience in various industries including mortgage, technology, and retail. Allen holds an Associate's Degree in Computer Networks from Coleman University and a High School Diploma from Morse High School.

Experience

  • Military Home Spot
    • United States
    • Mortgage Loan Officer
      • Jun 2022 - Present
      • United States

  • Aligned Mortgage
    • VA Home Loan Advocate
      • Aug 2020 - May 2022

  • Hitachi Vantara
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Former Customer Satisfaction Manager
      • Jun 2018 - May 2020

      • Provide an initial escalation path for high priority requests• Monitor service level objectives and milestone adherence• Monitor critical tool availability• Monitor end to end case management and ownership• Manage GEO to GEO handover• Refine and update GSC process and documentation• Manage Global Customer Experience

    • GSC Supervisor
      • Sep 2017 - May 2018

  • Hitachi Data Systems
    • San Diego, California
    • GSC - Technical Resource Analyst
      • Jul 2014 - May 2017
      • San Diego, California

  • Cintas
    • San Diego
    • Senior Service Sales Representative
      • Sep 2001 - Jul 2014
      • San Diego

Education

  • 2012 - 2014
    Coleman University
    Associates Degree - Computer Networks, Computer Networking
  • 1987 - 1991
    Morse High School
    High School Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Sales and Marketing Services”

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