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Allan Yu
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Cebuano -
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Waray -
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English -
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Tagalog -
- Customer Service
- Customer Support
- Microsoft Excel
- Microsoft Word
- Customer Satisfaction
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Bio
Experience
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Australia
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Software Development
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1 - 100 Employee
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Chat and Email Support
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Nov 2015 - Present
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Chat and Email Support
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Nov 2015 - Nov 2015
Chat and Email Support.
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Thumbtack Support - Categorizer
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Mar 2014 - Nov 2015
Email Support – Thumbtack Inc.•Customer Support on the following: Product Inquiry, Request, Complaint, and Troubleshooting.•Tools: Zendesk, HipChat, Slack, GoToMeeting, Gmail, and Google Application (Docs, Sheets, Slides, Calendar).Ticket Categorizer – Thumbtack Inc.•Email and Review of calls tag...
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Social Media Specialist
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Nov 2009 - Feb 2014
Professionally handling Inquiries, Request, Complaints, and Account Related concerns coursed through the Social Media sites.
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Encoder
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Apr 2007 - May 2007
Mostly common office works.
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Service Crew
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Apr 2006 - Aug 2006
Food preparation to customers and ensuring to meet the Quality Standards.
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Education
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2002 - 2009Silliman University
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1998 - 2002
Saint Louis College Valenzuela
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1992 - 1998
Serrano Elementary School
Suggested Services
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Industry Focus. “Software Development”
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