Experience

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  Chrisbro Hospitality, LLC

  • Rapid City, SD

  • Corporate Consultant, Food and Beverage Operations

    • May 2009 - Jan 2016
    • Rapid City, SD

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  Eat at the Lake

  • Kohler, WI

  • Owner

    • Oct 2001 - Jan 2016
    • Kohler, WI

    Owner and operator of a start-up sandwich shop. Won numerous local and national awards from the Quizno Corporation. Developed significant local trade and catering contacts.• Leadership: Oversee restaurant that serve sandwiches, wraps and flatbreads along with soups, salads, desserts and beverages.• Sales Influence: Manage annual sales of $345,000 over twelve year period.• Budget Conscious: Manage all budget items for restaurant.• Human Resources: In charge of hiring and training employees.

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  John Q Hammons

  • Madison, WI

  • Assistant General Manager: Food & Beverage Director

    • Nov 2000 - Oct 2001
    • Madison, WI

    • Leadership: Oversee $3M+ business for all food and beverage outlets. Supervise five outlet managers, executive chef, banquet manager and director of catering.• Event Management: Manage $6M+ business for catering and conventions in 60,000 square feet of meeting space.• Project Manager: Provide schedules and procedures for hotel manager on duty.• Decision Maker: Manage the hotel in absence of the general manager.• Teamwork: Member of the hotel executive committee and additional sub-committees.

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  The Osthoff Resort

  • Elkhart Lake, WI

  • Director of Food and Beverage/Catering Director

    • Mar 1997 - Oct 2000
    • Elkhart Lake, WI

    • Leadership: Oversaw all catering and convention sales at the resort totaling over $1.1M+; along with three-meal restaurant, lounge and room service, which generated $700k+. Supervised two sales professionals, an assistant, executive chef, banquet manager, restaurant manager and staff. • Budget Conscious: Designed process for billing and accounting in banquet department.• Sales Oriented: Increased revenue 35% for each year of two years. Profits increased 10 fold over same time period. • Creative Thinker: Designed and developed first ever room service and in-room amenities program.• Quick Learner: Familiar with Event Manager sales and catering management system.• Teamwork: Member of the resort Executive Committee, Benefits Committee and Marketing Committee.

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  The Benson Hotel

  • Portland, OR

  • Director of Catering and Convention Services

    • Jan 1995 - Mar 1997
    • Portland, OR

    • Leadership: Oversaw convention/catering operation that generated $2.5M+ in annual revenues. 13,000 square feet of meeting space in 12 rooms on four levels. Directly supervised three sales professionals, banquet manager and 30 banquet staff.• Process Development: Developed significant off-premise catering market.• Sales Oriented: Increased banquet revenues 8% in first year.• Creative Thinker: Assisted in the development of the hotel marketing plan.• Mentor: Supervised and trained all union catering and banquet associates.• Quick Learner: Total familiarity with the Delphi hotel management system.• Teamwork: Winner of the 1996 Conte’ Nast Traveler Golden Award as one of the top hotels in America.

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  Doubletree Hotels and Resorts

  • Tulsa, OK

  • Director of Catering and Assistant Food and Beverage Manager

    • Sep 1993 - Jan 1995
    • Tulsa, OK

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  Philbrook and Gilcrease Museums Restaurant/Catering

  • Tulsa, OK

  • Partner

    • Apr 1993 - Dec 1993
    • Tulsa, OK

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  Westin Hotels and Resorts

  • Director of Catering and Convention Services

    • Nov 1992 - Apr 1993

  • Director of Catering and Convention Services

    • Mar 1989 - Dec 1992

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  Westin Hotel Galleria Dallas

  • Dallas, TX

  • Convention Services Manager

    • Feb 1985 - Mar 1989
    • Dallas, TX

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  The Pfister Hotel/Marcus Hotels

  • Milwaukee, WI

  • Banquet Manager

    • Jun 1979 - Feb 1985
    • Milwaukee, WI