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Alistair Nicol

System Administrator at Trends Kitchens Limited NZ
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Location
Cheviot, Canterbury, New Zealand, NZ
Languages
  • English -
Skills
  • Servers
  • Vmware
  • Microsoft Exchange
  • Active Directory
  • Networking
  • Show all
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Bio

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I am Alistair Nicol, currently based in Cheviot, Canterbury, New Zealand. I am fluent in English and possess a diverse skill set that includes servers, VMware, Microsoft Exchange, Active Directory, and networking. With nearly a decade of experience in IT roles, I have served as a System Administrator at Trends Kitchens Limited NZ since January 2021, following significant positions at Wayfare and Real Journeys. My educational background includes an Advanced Certificate in Business Computing and various certifications from ConnectWise and Microsoft. I am passionate about troubleshooting and providing technical support, ensuring optimal system performance in fast-paced environments.

Credentials

  • Dealing with Difficult People in Your Office
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Ethical Hacking: System Hacking
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Introduction to Microsoft 365 for IT Pros
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • IoT Foundations: Fundamentals
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • IT Service Desk: Service Management
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Learning Windows Terminal
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Location Scouting for Video and Photo Projects
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Managing Projects with Microsoft Teams
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Mentoring Others
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Microsoft Forms Essential Training
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Microsoft Forms Quick Tips
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Microsoft Teams Quick Tips
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Photography: First Steps
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Project Leadership
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Proven Tips for Managing Your Time
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Social Media Marketing Foundations
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Certified Allied Telesis Professional
    Allied Telesis
    Mar, 2018
    - Apr, 2026
  • Snow & Ice Driving Techniques
    Real Journeys
    Jun, 2015
    - Apr, 2026
  • Winter Safe Driving & Operating Practices
    Real Journeys
    Jun, 2015
    - Apr, 2026
  • Real Journeys Health & Safety Induction Group 3
    Real Journeys
    May, 2015
    - Apr, 2026
  • VMware Certified Professional 5
    -
    Mar, 2012
    - Apr, 2026
  • Microsoft Windows 2000 Professional
    -
    Jan, 2001
    - Apr, 2026

Experience

  • Trends Kitchens Limited NZ
    • Christchurch, Canterbury, New Zealand
    • System Administrator
      • Jan 2021 - Present
      • Christchurch, Canterbury, New Zealand

  • Wayfare
    • Te Anau
    • IT Senior Engineer
      • Oct 2018 - Jun 2020
      • Te Anau

      Real Journeys group of companies now represented by 'Wayfare'.The continued success of Real Journeys saw the need to create a separate corporate identity to distinguish between the ‘parent company’ and ‘operating company’. Whilst each of its five companies retains its own unique brand identity and autonomy, Wayfare was formed to make it easier for businesses to do business across its portfolio of tourism companies; Real Journeys, Cardrona Alpine Resort, Go Orange, International Antarctic Centre and Canyon Food & Brew Co. Nothing will change for the retail customers of the five brands. Wayfare provides centralised business services to all the brands, including IT, sales & marketing, corporate communications and finance. Wayfare was chosen as the name because of its link back to Real Journeys (wayfare: to travel or act of journeying) and its strong link to New Zealand as a nation of wayfarers and travellers.Refer https://www.wayfare.nz/media-release/ for more details on Wayfare.

  • Real Journeys
    • Te Anau, New Zealand
    • IT Senior Engineer
      • Jan 2014 - Oct 2018
      • Te Anau, New Zealand

  • Vectra Information Security Pte Ltd
    • Adelaide, Australia
    • System Engineer
      • Feb 2012 - Nov 2013
      • Adelaide, Australia

      • Contracted out to the Legal Services Commission of South Australia.

  • Legal Services Commission of South Australia
    • Adelaide, Australia
    • Network Administrator
      • Feb 2012 - Oct 2013
      • Adelaide, Australia

      • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.• Ensured network, system and data availability and integrity through preventive maintenance and upgrades.• Restored data, operating systems, files, documents and drivers.• Provide documentation on start-up, shutdown and first level troubleshooting of processes to help desk staff.• Upgrade and expanded network systems and their components.• Setup and configured hardware and software on company equipment• Running and building on the existing infrastructure in place supporting 250 staff members.• Managed inventory list of computers, hardware components, and licensing and support agreements.

  • Geek
    • Adelaide, Australia
    • Technical Manager
      • Apr 2010 - Feb 2012
      • Adelaide, Australia

      • Coached and mentored new staff members, including conducting performance reviews.• Managed call flow and responded to technical support needs of customers.• Followed up with clients to ensure optimal customer satisfaction.• Trained junior members of IT team regarding network security and troubleshooting of data connectivity.• Maintain and design secure networks for clients.• Configured and managed AD, Exchange, DHCP, DNS, GPO, WSUS, WDS, Anti-virus and backup solutions.• Perform Office 365 deployments.• Installed and configured new servers in terms of physical and virtual both with the use of VMware and Hyper-V technology.• Completed network documentation of LAN / WAN environments.

  • Vectra Information Security Pte Ltd
    • Adelaide, Australia
    • Client Services Engineer
      • Jan 2009 - Mar 2010
      • Adelaide, Australia

      • Network Systems Analysis, Design and implementation.• Resolved computer hardware and software, printing, installation, email and operating system issues.• Troubleshoot and maintained all networking devices and infrastructure across customer base.• Build server systems and install into racks.• Identified and solved technical issues with a variety of diagnostic tools.• Performed daily maintenance of network resource tasks such as creating, modifying and removing user accounts within Active Directory, updating DNS records, performing SQL database optimisations, Exchange server user and mailbox management.

  • Real Journeys
    • Otago & Southland, New Zealand
    • Desktop Support Specialist
      • Oct 2005 - Dec 2008
      • Otago & Southland, New Zealand

      • Providing technical support within the IT department.• Maintaining the network infrastructure and supporting hundreds of users across 15 sites.• Deploy and maintain long range wireless connections and satellite infrastructure.• Providing systems administration and helpdesk support.• Provide support under stringent deadline in a fast-paced, 7 days a week environment to maintain optimal system performances.

  • Cruise Control (UK) Limited
    • Romford, United Kingdom
    • Network Administrator
      • Apr 2003 - Jul 2005
      • Romford, United Kingdom

      Network Administrator within the IT department with responsibility for managing internal network infrastructure supporting hundreds of users across three sites and two countries. Technologies included Windows 98/2000/2003/XP, SQL 2000, MS Exchange and Vodafone Blackberry Enterprise Server.

  • Cablelink Communications Aust. P/L
    • Network Engineer
      • Oct 2002 - Mar 2003

      Planning and implementation of complete network solutions for small to medium sized business. Technologies included Windows 98/NT/2000/XP, SQL 7.0/2000, MS Exchange 5.5/2000, Terminal Services, Wireless (802.11a/b/g) and VoIP.

  • Genesis Business Machines
    • Network Engineer
      • Nov 2001 - Oct 2002

      Planning and implementation of complete network solutions for small to medium sized business. Technologies included Windows 98/NT/2000/XP, SQL 7.0/2000, MS Exchange 5.5/2000, Lotus Notes, Terminal Services.

  • KDH Systems
    • Client Services Engineer
      • Nov 1999 - Nov 2001

      Provided system administration and helpdesk support to include software and hardware installations, maintenance, upgrades, troubleshooting. Built workstations and servers; configured laptops.

  • Marion Library Services
    • Systems Engineer
      • Sep 1999 - Oct 1999

      Rollout project involving upgrading machines with Ram and Network Interface Cards.Create Norton Ghost images for the appropriate system environment, and then install the ghost image on the appropriate machines.Setup and troubleshoot machines for TCP/IP connection over a Novell client and a Windows 95 network.Setup network printer and slip printers.

  • Tyco Flow Control
    • Network Administrator
      • Feb 1998 - Sep 1999

      Maintain and administer Tyco Promet Manufacturing local area network (LAN), wide area network (WAN) and Internet.Provided system administration and helpdesk support to include software and hardware installations, maintenance, upgrades, troubleshooting, user account administration, and support under stringent deadlines in a fast-paced environment.

  • Promet Valve Co. Pty Ltd
    • Network Administrator
      • Jan 1996 - Feb 1998

      Maintain and administer Promet Valve’s local area network (LAN), and Novell Netware Environment.Provided system administration and helpdesk support to include software and hardware installations, maintenance, upgrades, troubleshooting, user account administration, and support under stringent deadlines in a fast-paced environment.

Education

  • 2010 - 2010
    ConnectWise University
    Online Courses for ConnectWise
  • 2002 - 2002
    Microsoft Training Center
    Deploying and Managing Microsoft Internet Security and Acceleration (ISA) Server 2000
  • 1993 - 1994
    Southland Institute of Technology
    Advanced Certificate in Business Computing, Computer Programming
  • 1992 - 1992
    Southland Institute of Technology
    Certificate in Business Computing, Computer Programming
  • 1988 - 1991
    James Hargest High School
    Computer Science, Maths, Physics

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Industry Focus. “Furniture and Home Furnishings Manufacturing”

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