Experience

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  Eversana Intouch

  • Director, Prm
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  EVERSANA INTOUCH

  • Saratoga Springs, New York, United States

  • Director, PRM

    • May 2022 - Present
    • Saratoga Springs, New York, United States
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  EVERSANA ENGAGE

  • United States
  • Pharmaceutical Manufacturing
  • 1 - 100 Employee

  • Director, PRM

    • Mar 2022 - May 2022

  • Associate Director, Patient Engagement

    • Aug 2018 - Mar 2022

    Leads the PRM team’s efforts from recruitment to program execution, ensuring client objectives are met and that patient/caregiver partners receive an excellent, high-quality experience—all at an agency where the patient/caregiver is at the center of all that we do.• Create and update business rules, program documents, contracts, and templates• Initiate and manage relationships between partners and the client across several brands• Oversee all patient/caregiver programs/roles--Ambassador programs, mentor programs, and advisory roles; both branded and unbranded--Includes recruiting, screening, interviewing, and onboarding partners--Maintains periodic outreach and relationship building with partners--Manages proper partner forms and HIPAA-compliant database and all its components• Coordinates and executes all partner engagements from start to finish--Includes workgroups, speaker trainings, advocacy events, and video/photo shoots--Includes venue securement, travel logistics, and facilitating payments and reimbursements• Manages resources to deliver according to proposed timelines and budgets

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  The Patient Experience Project, an EVERSANA agency

  • Saratoga Springs, NY

  • Patient Relationship Manager

    • Nov 2016 - Aug 2018
    • Saratoga Springs, NY
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  Mazzone Hospitality, LLC

  • Event Sales Manager

    • Jan 2012 - Oct 2016

    Initiated, confirmed and planned corporate and social business, while meeting or exceeding budgeted sales goals. • Generated business for contracted function space and catering events• Ensured all site inspections and client visits were successfully coordinated by communicating accurate details a...

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  The Selva Group

  • Project Manager

    • Dec 2006 - May 2011

    Planned, organized, secured and managed internal and external resources to successfully and efficiently complete client deliverables. Responsible for overall quality, timelines and budgets of all agency projects and accounts.• Opened and maintained jobs utilizing job start meetings, weekly status meetings, postmortem meetings and daily and weekly status reports• Coordinated and managed current and upcoming projects with medical writers, editorial staff, graphic designers and production service vendors• Prepared, tracked and submitted client estimates, purchase orders, monthly billing worksheets, vendor invoices and overall production budget• Instrumental in developing and revamping estimate templates and process forms• Established and enforced company-wide processes and procedures

  • Meetings & Events

    • Dec 2005 - Dec 2006

    Planned and executed client meetings and events, such as advisory boards, consultant meetings and speaker trainings. Planned and executed internal company meetings and events, such as quarterly staff meetings, annual picnics and annual holiday parties.• Coordinated and processed recruitment, registrations and logistics reports and checklists• Format, prepare and send pre-meeting, on-site and post-meeting materials• Sourced and liaised with sales and catering managers, travel agency, ground transportation representatives, audio visual technicians and destination management companies• Prepared, tracked and submitted client estimates, monthly billing worksheets, honoraria, expenses, vendor invoices and overall logistics budget• Assisted in implementing logistical standard operation procedures

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  PALIO

  • Saratoga Springs, NY

  • Meetings & Events

    • Dec 2001 - Dec 2005
    • Saratoga Springs, NY

    Planned and executed client meetings and events, such as advisory boards, consultant meetings andspeaker trainings. Planned and executed internal company meetings and events, such as quarterly staffmeetings, annual picnics and annual holiday parties.• Coordinated and processed recruitment, regist...