Experience

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  Advanced Integrative Health Group,

  • Medical Office Coordinator
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  Genesis

  • Severna Park, Maryland, United States

  • Engagement Coordinator

    • Feb 2024 - Present
    • Severna Park, Maryland, United States

    Responsible for utilizing data analytics to enhance resident engagement and upkeeping cognitive functions. This role involves analyzing resident preferences and participation trends to optimize the planning and implementation of activities across spiritual, physical, intellectual, cultural, and e...

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  Baltimore County

  • Government Administration
  • 700 & Above Employee

  • Permits Approvals and Inspection Office Assistant

    • Mar 2022 - Apr 2023

    In this role, I reviewed, processed, and issued county/state permits in compliance with the Maryland State Code. I provided technical support to state residents, establishing effective communication and working relations with county inspectors, state officials, and the public. I evaluated incoming business and constituent demographics, aligning data with current information and providing guidance on department codes and ordinances. I resolved data discrepancies, input applications, and compiled reports from various sources. Additionally, I prepared reports, responded to inquiries and complaints, and adhered to county, department, and program policies through in-person, telephone, or electronic communication.

  • Baltimore County Office of Human Resources Medical Records Assistant

    • Oct 2021 - Apr 2022

    I played a key role in building and maintaining the data systems inventory for tracking COVID-19 status among Baltimore County employees. This involved collecting, analyzing, and organizing immunization data, as well as classifying medical data errors for account management. Additionally, I assisted in creating detailed instructions and guidelines for county-wide mandates and tasks, leading projects by developing training guides. I also enforced weekly testing requirements for county employees and employers, and provided technical support for system access. In onboarding new employees, I assisted in creating new accounts and setting passwords, while also organizing county and state personnel files and maintaining data compliance. Furthermore, I originated procedural correspondence and coordinated data analysis through spreadsheet formatting and document conversion.

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  State of Maryland

  • Baltimore, Maryland, United States

  • Immunization Program Coordinator

    • Jul 2021 - Oct 2021
    • Baltimore, Maryland, United States

    As a leader in testing site operations, I effectively coordinated teams to ensure seamless and efficient testing processes while maintaining a positive work environment through communication and disciplinary actions when necessary. I orchestrated the daily COVID testing routine for employees, tra...

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  Advanced Integrative Health Group, LLC

  • Anne Arundel County, Maryland

  • Medical Office Coordinator

    • Oct 2019 - Aug 2021
    • Anne Arundel County, Maryland

    In my previous role, I collaborated closely with the Chief Administrator and Medical Director to ensure top-quality patient care at a medical office. My responsibilities included managing daily operations, overseeing employee routines, and ensuring compliance with safety protocols. I also maintai...

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  Genesis

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Medical Unit Clerk

    • Oct 2018 - Nov 2019

    The work I do here is very similar to my work at Fox Chase Nursing, but on a much larger sale. I also schedule both outpatient, and inpatient laboratory tests, medical examinations, and procedures daily. I resolve any schedule conflicts, as well as arrange transportation to medical appointments with a professional escort. I obtain various medical records from hospitals, and rehab facilities, and use an automated record system daily to access, enter, and edit patient information. I file patient care plans, and psychological assessments in individual patient charts. I assist in controlling three nursing units, where I maintain regular communication with; MobileX Laboratories, MDTAP, Omnicare Pharmacies, and various physicians and hospitals for patient care. I also spend time filing Psychotherapy assessments, and assisting social workers, admissions, and the DON with multiple and various task.

  • Unit Clerk and Transportation Coordinator

    • Apr 2017 - Oct 2018

    I provided direct clerical support functions to the entire facility. I was an extension of Medical Records, and the Social Services department, as well as assistant to the Director of Nursing, and the Dietician. I also assisted in the discharge of patients who complete our medical/rehab care process.I scheduled medical appointments, emergency, and non-emergency transportation. I used telephone communication daily to various medical facilities, insurance companies, and family members to ensure patient care.I executed a daily roster of typing; data entry; and creating medical forms using Excel, and Word. I worked daily with physicians and other medical professionals/interdisciplinary team members to ensure quality patient care. I would organize, and file Behavioral Monitoring charts for patients on narcotic and psych-medications, as well as gathering and personally charting the patient's response and reaction to the medication. I reported this information to the nursing team, the social services team, and the centers Psychiatrist, and Psychologist

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  RENOXX CAREGIVERS

  • Silver Spring, MD

  • Abnormal Behavior Analyst

    • May 2016 - Jan 2017
    • Silver Spring, MD

    I participated in a plan of care with physicians and psychiatrist to implement plans to improve behavior in individuals with autism, and emotional disabilities.I provided assistance in creating assessments, and care plans focused on various methods of therapy used to improve or change specific be...

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  Toyota Motor Corporation

  • Bowie Maryland

  • Marketing And Business Development Coordinator

    • Jan 2015 - Jan 2016
    • Bowie Maryland

    Using high marketing skills, and tactful communication with every department, I was able to develop clear solutions to increase, and maintain consistent customer flow, and high sales. I detailed a clear plan with each client/project to ensure success. I also filed, handled financial documents, ke...

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  Greenpeace USA

  • Washington D.C. Metro Area

  • Public Campaign Frontliner

    • Jun 2010 - Feb 2013
    • Washington D.C. Metro Area

    I received global recognition in my two years+ of successful campaigning. Working here I’ve developed a diverse clientele, faced much adversity in fast paced environments. In this position I’ve also developed the ability to use discernment and interpersonal communication to influence a desired ou...

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  Genesis

  • Severna Park Maryland

  • Guest Services Coordinator

    • Jan 2012 - Jan 2013
    • Severna Park Maryland

    I have extensive experience in conducting administrative tasks such as producing reports, answering inquiries, maintaining schedules, and keeping records. Additionally, I have participated in creating focused plans of care for residents, coordinated non-clinical patient care, and oversaw activiti...