Experience

• 

  Choctaw Global

  • Fort Knox, Kentucky, United States

  • Family Services Coordinator

    • Mar 2024 - Present
    • Fort Knox, Kentucky, United States

• 

  Rivas Est. 2006

  • United States

  • Program Manager

    • Jun 2006 - Present
    • United States

    • Facilitate all necessary objectives, such as enrollment, budgeting, scheduling, record keeping and organizing of various functions and have coordinated the change of facilities for 17 years, optimizing on negotiation, mentorship, ‘float’ and flexibility. • Collaborated and led a team of 6-10 to implement growth and enable change to include location, career change and implementation, team growth and resilience by way of negotiation, mentorship and team building. • Restructure and coordinate the daily functioning for entire team to amplify results from daily tasks in structured and organized way, utilizing ‘Waterfall’ and ‘Agile’ methodologies.

• 

  Instant Teams

  • United States

  • DC Data Processing Specialist

    • Nov 2022 - Sep 2023
    • United States

    • Assisted in the implementation of a new, processing technique for Alight solutions, involving personal identifying information of over 6 million clients and knowledge of corresponding data to remedy a severe backlog issue by way of reviewing source documents, analyzing and filtering said data into corresponding case files. • Improved data output by over 110% on an individualized scoring system, and recognized company-wide for my efforts, in less than half the time of my salaried counterparts, creating healthy competition for my team; saving the company time, money and other resources. • Enabled turnaround time for client resolution to be cut by more than half, in a team collaborated effort.

• 

  Chico Unified School District

  • United States

  • Conflict Resolutions Specialist/ Secretary

    • Sep 2019 - Nov 2021
    • United States

    • Maintained safety and security for a population of 350+ students on a daily basis, while completing daily tasks of record keeping, reporting, monitoring and analyzing the severity and complexity of issues before engaging in necessary resolutions. • Utilized knowledge acquired in Behavioral Health field to engage with and appropriately respond to or alleviate potential risks to the safety or welfare of the students in my care.• Juggled two positions and recorded meeting minutes, formatted verifying documentation corresponding to policies and procedures, budgets and scheduling objectives.

• 

  Bath & Body Works

  • United States

  • Sales Associate

    • Oct 2020 - Dec 2020
    • United States

    • Maximized customer satisfaction by offering solutions for customer needs and answered inquires regarding products offered, providing excellent customer care service at all times. • Maintained product inventory and overall appearance and esthetic of location, ensuring successful open and close of location and overall operations of day to day functioning, during peak sales season. • Recognized at the corporate level, for outstanding customer care service.

• 

  Rivas' Cleaning & Organization Consultant

  • Chico, California Area

  • Owner

    • Jan 2018 - Nov 2020
    • Chico, California Area

• 

  San Francisco Giants

  • Chico, California Area

  • Assistant

    • May 2018 - Jul 2018
    • Chico, California Area

    • Organized communication forums, and implemented schedules• Ensured policies were followed• Facilitated an environment for mentorship and teamwork

• 

  Pop Warner Little Scholars Inc

  • Bullhead City, AZ

  • Board Member

    • Aug 2014 - Dec 2017
    • Bullhead City, AZ

    Counseled coaches and all other Pop Warner members on current rules and regulations, standards and procedures necessary to maintain compliance for the charter. Accurate and detailed record keeping was also a necessary component of my responsibilities during my time with BHCPW as the Cheer Coordinator and Secretary of this branch.

• 

  Guadalupe Valley Nursing Ctr

  • Seguin, TX

  • Certified Nursing Assistant

    • Jun 2005 - Jun 2006
    • Seguin, TX

    Conducted any and all duties required on a day to day basis. Aside from recording vitals; washing, bathing, dressing, and lifting were just a few of my daily responsibilities. Most importantly, I would ensure that each patient under my care was clean and comfortable at all times, while simultaneously developing meaningful relationships that would live on long after my time there.