Experience

• 

  Cira Apps Ltd

  • Remote

  • Senior Technical Support Engineer and IT Administration

    • Apr 2019 - Present
    • Remote

• 

  Self-employed

  • Ukraine

  • QA and SaaS B2B Technical Support

    • Sep 2016 - Present
    • Ukraine

• 

  Emirates

  • Dubai, UAE

  • Customer Relations Representative

    • Dec 2012 - Sep 2016
    • Dubai, UAE

    1. Assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers and boarding flights in a fast-paced environment.2. Selling tickets and ensuring cabin accommodations. 3. Performing computer and paperwork tasks. 4. Evaluating and preparing flights by arranging seat assignments and load, coordinating special meals and upgrades. 5. Performing boarding and gate duties, such as checking flight tickets, assisting and directing passengers, making announcements, checking aircraft and confirming cabin security.6. Processing and securing passenger luggage.7. Performing other assigned duties in varying capacities, at the direction of management to ensure complete customer satisfaction.

• 

  Forum Bank

  • Kyiv, Ukraine

  • Leading Economist

    • Sep 2009 - Oct 2012
    • Kyiv, Ukraine

    1. Maintaining databases.2. Preparing Profit & Loss & Balance Sheets.3. Performing the full cycle of accounting activities related to the production of financial statements; including creating and posting journal entries, analyzing financial results, and writing financial narratives.4. Preparing analyses for internal use and the website.5. Participating in forecasting, research and analysis of the industry and related issues.6. Coordination of specific planning cycles, their consolidation and ensuring the accuracy of financial results.7. Controlling of accounts receivable and bills payable.8. Making comparative analysis of economic indicators for certain period.

• 

  Baker Tilly (Ukraine)

  • Kyiv, Ukraine

  • Audit Assistant

    • Jul 2008 - May 2009
    • Kyiv, Ukraine

    1. Providing significant help and support to senior professionals to review a corporation's internal controls and procedures.2. Analyzing and evaluating the accuracy of accounting systems and procedures.3. Reviewing, developing and recommending changes in accounting systems and controls of a business.4. Checking and inspecting the accuracy of accounts receivable and payable ledgers.5. Developing and maintaining the clients and business partners' databases.6. Creating and managing budgets, balance sheets and other related financial statements.7. Analyzing and recommending changes in internal audit controls.8. Ensuring compliance with local, national and federal audit policies and regulations.9. Identifying and evaluating procedures and policies in tax reporting processes.10. Preparing audit paperwork in accordance with standards and requirements.11. Studying and testing software and hardware systems of the company.

• 

  Delta Bank

  • Kyiv, Ukraine

  • Leading Economist

    • Dec 2006 - Jul 2008
    • Kyiv, Ukraine

    1. Performing the full cycle of accounting activities related to the production of financial statements; including creating and posting journal entries, analyzing financial results, and writing financial narratives.2. Preparing Profit & Loss & Balance Sheets.3. Completion of monthly management reports.4. Preparing balance sheet account reconciliations related to assigned area of responsibility.5. Controlling of accounts receivable and bills payable.6. Providing the information regarding a certain banking product or service to the customers.7. Preparing banking statements, balance sheets and other paper work for a specific period.8. Interacting with customers regarding their issues (loan debts, lost payments, fraud investigation).