Experience

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  Lyra Health

  • New York, United States

  • Therapist

    • Nov 2022 - Present
    • New York, United States

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  Evolent Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Director Of Behavioral Health

    • Mar 2022 - Nov 2022

  • Behavioral Health Clinical Manager

    • Sep 2021 - Mar 2022

    • Supervise the clinical operations and daily workflow of utilization management and case management teams, who support care for members with Medicaid and Commercial insurance coverage in NYC.• Monitor and analyze UM/CM activity data to identify departmental opportunities for process improvement and improved workflow efficiencies.• Collaborate with quality assurance and clinical education and development teams to ensure compliance with Federal, State, accreditation and company standards, as well as identify trends and possible educational opportunities.• Collaborate with the talent team to manage staff performance and make hiring and termination decisions.• Act as a liaison for company clients, contracted providers and community agencies.• Present company outcomes and trends to clients during joint operating committee meetings.

  • Behavioral Health Care Advisor

    • Nov 2020 - Sep 2021

    • Conducted comprehensive assessments to identify member needs, gaps in care and barriers to attaining improved health outcomes.• Collaborated with members to develop individualized care plans to address needs.• Implemented individualized care plans via education, self-management support and coordination with primary care providers, behavioral health providers, community agencies and other necessary parties.• Participated in weekly multidisciplinary staff meetings to discuss pertinent patient information, barriers to care and develop plans to address such barriers.• Assisted management with staff onboarding/training, scheduling, development of workflows and process improvement.

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  Northwell Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Case Coordinator

    • Nov 2020 - Mar 2022

    Per diem coverage for all service areas

  • Case Coordinator

    • Nov 2019 - Nov 2020

    Inpatient Detox and Rehabilitation• Utilized clinical interviewing skills to obtain psychosocial information and develop individualized treatment plans.• Facilitated group therapy, with a focus on DBT and Seeking Safety, to provide education and foster skill building that served to improve patients’ level of functioning.• Coordinated with patient families, outpatient providers and other necessary parties to exchange treatment information and develop individualized discharge plans that ensured a safe transition back to the community.• Led daily multidisciplinary staff meetings to discuss pertinent patient information, treatment progress and discharge planning.• As a result of job displacement, due to COVID-19, the above clinical skills were also utilized to assist in case management and group facilitation with adults, adolescents and children on inpatient psychiatric units.

  • Assistant Counselor

    • Jul 2017 - Nov 2019

    Adult and Senior Adult Inpatient Psychiatric Services• Conducted clinical assessments and collaborated in treatment planning.• Performed patient and provider follow-up phone calls to ensure successful post-discharge appointment attendance.• Facilitated psychoeducation and support therapy groups that served to improve patients’ level of functioning.• Provided emergency response in crisis situations to diffuse tensions and encourage effective coping.

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  Nassau Psychology P.C.

  • Rockville Centre, New York

  • Staff Therapist

    • Oct 2019 - Oct 2021
    • Rockville Centre, New York

    • Facilitated individual, couples and family therapy sessions, in person and via telehealth.• Maintain led updated client records, including initial assessment and diagnosis and weekly progress notes.

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  Northwell Health

  • Amityville, New York, United States

  • Mental Health Counseling Intern

    • Aug 2016 - May 2017
    • Amityville, New York, United States

    Adult Partial Hospitalization Program and Perinatal Outpatient Services

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  Mercy First

  • Deer Park, New York, United States

  • Youth Support Counselor I

    • Mar 2015 - Aug 2016
    • Deer Park, New York, United States

    Mother-Daughter Program• Ensured the safety and care of three young, first time mothers and their children.• Assisted young mothers to develop independent living skills.

• 

  Hempstead High School

  • Hempstead, New York, United States

  • Mental Health Counseling Intern

    • Jan 2016 - Jun 2016
    • Hempstead, New York, United States